Overview

Every visit to our store is a chance to make someone’s day - and you’ll be right there to make sure it happens, from the first hello to the final thank you.

Our Sales Assistants are the foundation of our stores - a brilliant team at the heart of everything we do. With a focus on creating great experiences, they’re the first to lend a helping hand, always ready to offer support and guidance. As a host, you’ll be the first smile our customers see – and the reason they come back.

What you'll be doing

• You’ll be customer obsessed – always considering the impact of your actions on the customer experience and striving to deliver joyful experiences.
• You’ll consistently deliver exceptional customer service to support strong CSAT scores.
• You’ll be the first point of call for our customers, offering assistance across all departments.
• You’ll help customers find the right products, offer advice, and ensure they leave satisfied.
• You’ll process orders for Click & Collect and Home Delivery.
• You’ll ensure the store is well presented and tidy throughout the day.

You’ll also be trained in tills, shop floor assistance, and stock & delivery duties.

What we'll look for in you

• You are customer obsessed.
• You are confident in offering assistance across homeware items.
• You are friendly and proactive, approaching customers to deliver exceptional service.
• You enjoy contributing to a welcoming environment.
• You bring sociable nature and enthusiasm to a fast-paced retail environment.
• You support colleagues across the store.

Rewards

• 25 days annual holiday plus birthday off
• Generous discounts on products
• Salary Advance
• Pension contributions
• Cycle to work scheme
• Free on-site parking

[Employer hidden — sign up to reveal] is committed to being an inclusive business. We welcome applications from all candidates regardless of age, race, religion, disability, gender, sexual identity, socio-economic background or education.