Customer Account Manager
SKILLS
FULL DESCRIPTION
Customer Account Manager
[Employer hidden — sign up to reveal] is seeking a Customer Account Manager for their Lisburn City Branch. This role involves managing the loan lifecycle from customer enquiry to repayment. Full training provided.
The Role
As a Customer Account Manager you will be involved in the whole process of providing loans to our customers. Initially you will be speaking to customers enquiring to the local branch, establishing the requirements of the customer and their affordability, processing the loan agreement, and ensuring that the customer is supported through the full lifecycle of their loan. This role requires strong communication skills and excellent rapport building on both the phone and face to face, alongside having an excellent eye for detail.
Skills Required
- Customer Focused
- Strong Communication skills and Confidence
- Self-Development
- Team Work
- Enjoy working with targets
Rewards & Benefits
Successful applicants will be provided with comprehensive training. Salary is competitive alongside a bonus scheme. Benefits include: Bonus scheme, Private healthcare, Life assurance, Excellent company pension (3% employee to 8% employer contribution), 25 days holiday plus Bank Holidays (buy/sell option), Cycle to Work vouchers, Retail Discounts, Tech scheme, 3 Charity Volunteering Days. At [Employer hidden — sign up to reveal] employee satisfaction is key.
About [Employer hidden]
[Employer hidden — sign up to reveal] offers unsecured personal loans to UK customers through its network of branches across the UK. [Employer hidden — sign up to reveal] is trading style of [Employer hidden — sign up to reveal]. [Employer hidden — sign up to reveal] is authorised and regulated by the Financial Conduct Authority. Founded in 2006. Co-workers 500+.
Location
Division 1 Network, Lisburn City Branch