Housing Team Leader
SKILLS
FULL DESCRIPTION
Housing Team Leader
£35,000 – £38,000 | 36 hours | Newham
Location: Newham
Are you an experienced supported housing practitioner ready to step into leadership? Do you want to combine hands-on support work with the opportunity to supervise staff, shape practice and strengthen outcomes for people experiencing homelessness? [Employer hidden — sign up to reveal] is seeking a Housing Team Leader to play a key operational role within our supported housing services in Newham.
About the role:
As Housing Team Leader, you will provide hands-on operational leadership within [Employer hidden — sign up to reveal]'s Supported Housing services. Reporting to the Housing Service Manager, you will coordinate the day-to-day delivery of high-quality, strengths-based support for people experiencing homelessness, ensuring safe, consistent and resident-focused practice.
This role combines first-line management with direct practice responsibility. You will line-manage Housing Support Workers, oversee casework quality, safeguarding implementation and rent processes, and hold a small caseload of residents, including more complex or high-risk cases.
Key responsibilities:
- Day-to-Day Service Delivery
- Coordinate day-to-day service delivery
- Line-manage Housing Support Workers
- Act as first point of escalation for safeguarding and operational issues
- Monitor casework quality, risk management and move-on planning
- Oversee rent processes and tenancy sustainment
- Hold a small caseload of residents, including more complex cases
- Model strong, outcome-focused support practice
Essential Skills & Experience:
- Has solid experience in supported housing or homelessness services
- Has managed complex or high-risk cases confidently
- Understands safeguarding and tenancy sustainment
- Has experience supervising or mentoring staff
- Can balance compassion with professional boundaries
- Is organised, proactive and solutions-focused
How to apply
To apply, Please send your CV and a covering letter to [contact hidden]
Deadline: 22nd April
Appointment will be subject to satisfactory references and a DBS check