Our Purpose

[Employer hidden — sign up to reveal] provides a digital solution to the health and social care sector which improves the process of recording, analysing, and sharing of information. We seek to enhance and simplify care in equal measures; To harness the power of care management software to improve the lives of people who need care and those who provide it.

We are in the midst of one of the most exciting times in our history and while we are the current market leader in the sector, we will not be complacent. We are dedicated to our purpose of a better life for everyone. We continue to revolutionise the care sector and our incredible employees are what make this possible.

About the role

This role involves booking demonstrations with inbound and outbound prospects within the care sector, as well as responding to queries across multiple platforms including Intercom, phone, and email. You will support the sales team by managing schedules and coordinating appointments.

You will also carry out market research, identify trends, and report insights back to the wider sales team.

The role includes data entry and CRM management, ensuring records are accurate and up to date through regular data cleansing. You will be part of the wider commercial team, collaborating with Marketing, Sales, and Product.

The role and your responsibilities

• Outbound calling to new potential prospects each day, with the aim of booking 1–2 smaller prospects daily
• Handling a high volume of inbound enquiries via phone, email, and website, and booking demonstrations where appropriate
• Qualifying prospect data before scheduling demonstrations
• Working towards individual targets set by your manager, while contributing to overall team performance
• Speaking with prospects across phone, Intercom, and email, demonstrating a strong understanding of the platform
• Attending both in-person and virtual training sessions delivered by your manager and wider team
• Keeping all tasks and administration up to date within HubSpot, maintaining clean and accurate data
• Working cross-functionally with implementation, customer success, and finance teams to deliver a high-quality customer experience
• Taking ownership of projects assigned by your manager or wider team, and delivering them to agreed deadlines

Required experience

• A minimum of 1 year’s experience in outbound sales (B2B or B2C)
• Experience using HubSpot CRM is preferable
• Results-driven, ambitious, and confident
• Excellent written and verbal communication skills
• Willingness to learn, with a methodical and organised approach and strong attention to detail
• A consistent and proven background in sales

[Employer hidden — sign up to reveal] Benefits

• 25 days basic annual leave, plus Bank Holidays
• In addition, we offer incremental leave benefit of 1 extra day for each completed year of service, up to a maximum of 5 additional days. This means long standing employees can enjoy up to 30 days of annual leave per year, plus bank holidays.
• Extra paid day off for your birthday
• Paid days off for volunteering opportunities
• Private Medical Insurance
• Pension
• Referral Bonus
• Health and Wellbeing platform including access to 24/7 GP & 24/7 EAP
• Counselling and support
• Variable impact workouts.
• Wellbeing videos including prompts for healthy behaviours
• Wellbeing, care and compassion leave policies
• Cycle to Work Scheme
• Career Development opportunities and regular reviews
• Recognition and Rewards
• Social Events throughout the year

All positions at [Employer hidden — sign up to reveal] are subject to a satisfactory Enhanced Disclosure and Barring Service check, references and receipt of the appropriate Right to Work documents.

[Employer hidden — sign up to reveal] is proud to be an equal opportunities employer and we actively seek and embrace differences in thinking, experience, ethnicity, age, gender, faith, personalities and styles.

The different skills, experiences and backgrounds our employees bring to their roles creates a diverse and makes [Employer hidden — sign up to reveal] a special place to work