Administrator

🔒 Confidential Employer

Posted 7 May 2026

LOCATION

Gloucester

TYPE

Full-time

LEVEL

Associate

SALARY

£27,476 / year

SKILLS

Organisational Skills Communication Skills Customer Service Data Entry Microsoft Office (Word, Excel, Outlook) Confidentiality Appointment Scheduling Records Management

FULL DESCRIPTION

Administrator

[Employer hidden — view at passion-project.co.uk] is hiring an Administrator. This is a full-time, office-based role in Gloucester. Salary: £25,760 to £27,476 per year. Closing date: 14 May 2026.

Job Summary

If you are looking for a rewarding career where you can make a positive impact on the lives of individuals struggling with mental health challenges. Do you have excellent organisational skills, the ability to effectively communicate with others and great customer service? We are seeking a dedicated individual to join our friendly team as an administrator, joining our friendly and supportive colleagues. This service operates between 08:30-17:00 Monday to Friday, and this is an office based role. This is a full-time role, 37.5 hours per week.

Main Duties

Manage administrative tasks such as scheduling appointments, maintaining client records, coordinating referrals, and handling inquiries.
Be the first point of contact for clients; excellent communication, empathy, and a non-judgmental attitude essential.
Maintain confidentiality and handle sensitive information with care.
Work closely with clinicians and other team members to ensure smooth functioning of mental health services.

About [Employer hidden — sign up to reveal]

[Employer hidden — sign up to reveal] has a skilled workforce of over 5000 colleagues working in diverse services over 55 sites and within people's homes. They strive for a welcoming workplace culture.

Person Specification

Qualifications (Essential)

GCSE level education or equivalent
Good literacy and numeracy skills
NVQ Level 3 in administration or equivalent experience

Experience (Essential)

Proven experience of unsupervised administrative work in a busy office environment
Experience of Data Inputting and Retrieval
Experience of using Microsoft Office i.e. Word, Excel & Outlook

Personal Skills & Abilities (Essential)

Ability to communicate effectively
Ability to maintain confidentiality
Ability to work under pressure and meet deadlines
Ability to work as part of a team and independently

This role is not eligible for sponsorship as per the Government's UK VISA and Immigration Rules.

Contact: [Employer hidden — sign up to reveal] or [contact hidden]

Employer's website: [Employer hidden — sign up to reveal]