Quality Improvement and Regulation Manager

Main duties of the job

We have a new exciting opportunity for an additional Quality Improvement and Regulation Manager within the Regulation and Quality Improvement Team at [Employer hidden — sign up to reveal]. Quality Improvement and Regulation Managers support the Lead Quality Improvement and Regulation Managers, the Director of Nursing and Deputy Director of Regulation and Quality Improvement to achieve [Employer hidden — sign up to reveal]'s business objectives in attaining regulatory compliance, and driving continuous quality improvements throughout the business. Responsibilities will include planning and delivering against the annual Quality Improvement Review (QIR), monitoring and reviewing data to inform risk-based responses, providing central support and advice on regulatory matters, writing reports and action plans, attending regional meetings, working on a rota basis on our Regulation Duty Desk function, involvement in key quality improvement projects, and drafting relevant policies and key guidance.

About us

[Employer hidden — sign up to reveal] is a leading provider of high-quality healthcare services, renowned for its commitment to exceptional standards and quality improvement in health and social care. The organisation operates numerous services across various regions, employing skilled and dedicated staff to deliver outstanding care to its clients. The company is proactive in ensuring regulatory compliance and strives to continuously enhance the quality of its services. With a team of experienced professionals, [Employer hidden — sign up to reveal] fosters a supportive and collaborative environment focused on driving positive change and maintaining excellence within the health and social care sector. The company values innovation and seeks to empower its staff, providing opportunities for professional growth and development while prioritizing the well-being of those it serves.

Job responsibilities

• Plan and deliver against the annual Quality Improvement Review (QIR) and support visit schedule to ensure the business can deliver good and outstanding quality services compliant with the regulations and [Employer hidden — sign up to reveal]'s internal policies, procedures and values
• Monitor and review data to inform risk-based responses
• Providing day to day central support, advice and guidance to the business on regulatory and quality improvement matters
• Provide constructive feedback on quality improvement review findings to drive continuous quality improvement
• Writing reports and action plans to drive quality improvement
• Attend regional meetings to share updates, common themes, and best practices
• Working on a rota basis on our Regulation Duty Desk function to ensure responses to external stakeholders provide assurances
• Involvement on key quality improvement projects
• Draft, review and refresh relevant policies and key guidance as required
• The successful candidate will hold a portfolio of services which they will be expected to visit to complete audits and support visits in line with our schedule. Generally, they are expected to complete visits to 3 services per fortnight, i.e. 6 per month.

The skills experience and qualities we are looking for include:

• Must have experience in health and social care regulation, quality improvement, registered manager role, or health and social care inspection frameworks
• Excellent understanding of health and social care regulations, the current regulatory climate and quality improvement strategies
• Ability to review evidence, assess against required standards and possess excellent analytical skills
• Confident and enthusiastic about regulation and quality improvement
• Good communication skills, both written and verbal
• Positive and solution focused attitude
• Experience of coaching and mentoring
• Ability to motivate others and drive change and improvement
• Resilient and flexible
• Ability to work to Key Performance Indicators and tight deadlines whilst maintaining quality and attention to detail

Person Specification

Qualifications

Essential

• Experience in health and social care regulation, quality improvement, registered manager role, or health and social care inspection frameworks. Excellent understanding of health and social care regulations, the current regulatory climate, and quality improvement strategies. Ability to review evidence, assess against required standards, and possess excellent analytical skills. Good communication skills, both written and verbal. Positive and solution-focused attitude. Experience of coaching and mentoring. Ability to motivate others and drive change and improvement. Resilient and flexible. Ability to work to Key Performance Indicators and tight deadlines whilst maintaining quality and attention to detail.

Employer details

Employer name: [Employer hidden — sign up to reveal]

Address: [Employer hidden — sign up to reveal], Peterlee, SR8 5UP

Employer's website: https://www.barchester.com/

For questions about the job, contact: Recruitment Team, [Employer hidden — sign up to reveal], [Employer hidden — sign up to reveal]