About the Role

We are looking for a Banking and Payments Team Leader to oversee the smooth running of our day-to-day banking and payment activities across the business. This is a key role within our Finance team at [Employer hidden — sign up to reveal], where you will lead a high-performing team responsible for direct debits, payment runs, refunds, and bank reconciliations. You'll also work closely with the Banking & Payments Team Manager to support system processes, compliance, and continuous improvement across multiple banking platforms.

Main Duties

• Manage payment processes including direct debits, credit card receipts, refunds and online payments
• Oversee weekly BACS payment runs, ensuring accuracy, authorisation and duplicate checks
• Handle urgent and manual payment requests, ensuring timely processing
• Ensure all transactions are accurately recorded within the general ledger
• Reconcile bank accounts on a daily and monthly basis
• Review, process and manage direct debit mandates and collections
• Support and maintain key banking systems including Bankline, Worldpay, Bottomline, BACS and Equals
• Assist with SUN profiles, HSMs and BACS submissions
• Set up new home bank accounts and petty cash cards
• Ensure adherence to banking standards, controls and best practice
• Lead and supervise a high-performing Banking & Payments team
• Organise workloads to meet deadlines and quality standards
• Support recruitment, onboarding and development of team members
• Coach and mentor colleagues to build capability
• Identify performance issues and escalate where appropriate
• Foster a positive, collaborative team environment
• Assist with audit queries relating to banking processes
• Act as a key contact for internal teams, homes and suppliers on payment queries
• Build strong working relationships across the business

About You

Essential

• Experience in banking and payments operations
• Experience working within a finance team or relevant finance qualification
• Strong organisational skills with ability to manage multiple priorities
• Excellent communication skills
• Strong problem-solving and analytical skills
• Proficient in Microsoft Office, particularly Excel
• Ability to work to deadlines with high accuracy
• Experience supporting or leading a team

Desirable

• Experience with BACS, Bottomline, Bankline or similar
• Experience in a multi-site or complex organisation

Why Join [Employer hidden — sign up to reveal]?

At [Employer hidden — sign up to reveal], we're committed to delivering the highest standards of care. You'll join a supportive and collaborative finance team where your contribution truly matters. This is a great opportunity to step into a leadership role and develop your career within a growing organisation.

Employer Details

[Employer hidden — sign up to reveal]
Inverness, IV2 7GG
Website: https://www.barchester.com/
Contact: Recruitment Team at [Employer hidden — sign up to reveal]