Endoscopy Waiting List Co-ordinator
SKILLS
FULL DESCRIPTION
Endoscopy Waiting List Co-ordinator
[Employer hidden — sign up to reveal] - Truro, TR1 3LJ
Salary: £25,760 to £27,476 a year pa pro rata | Fixed term, Full-time
Closing date: 12 May 2026
Job Summary
We are looking for an enthusiastic, reliable individual to join the team as an Assistant Waiting List Coordinator within the Endoscopy Admin Team. This interesting role will include efficient management of several waiting lists.
Main Duties of the Job
- Require excellent communication and organisational skills and be able to manage your own workload.
- Previous administration experience and good knowledge of current access and RTT targets.
- Use knowledge and experience of NHS booking systems to deliver appointments within NHS diagnostic waiting time targets.
- Maintain administrative work streams of the Endoscopy Booking Team and provide support for endoscopy nursing staff and senior clinicians.
- Make decisions, often at short notice, using judgement and analytical skills.
- Use PAS systems to direct book appropriate appointments and ensure patient contact details are updated.
- Work on own initiative to organise and manage the administration workload.
About Us
[Employer hidden — sign up to reveal] is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. It serves a population of around 470,000 people and employs approximately 6,700 staff. RCHT is responsible for services at Royal Cornwall Hospital in Truro, St Michael's Hospital in Hayle, and West Cornwall Hospital in Penzance. It is a teaching hospital in partnership with the University of Exeter Medical School and other institutions.
Qualifications and Experience
Essential
- GCSE in English and Maths grade 9 to 4 (A* to C) or equivalent.
- Experience of Excel, Windows and the use of databases.
- Ability and expertise in managing own workload.
- Use of electronic patient record systems such as PAS and Maxims.
- Proven computer experience (Word, Excel, Email, Internet & PowerPoint).
Desirable
- NVQ 3 or equivalent in administration.
- ECDL or equivalent.
- Previous NHS or similar healthcare background.
- Previous Waiting List management experience.
- MAXIMS, ERS and Scorpio trained.
- Customer Care skills.
Additional Information
This post is subject to a Disclosure and Barring Service check. Applications from job seekers who require current Skilled worker sponsorship are welcome. For further information, see the UK Visas and Immigration website.
Contact: Stephanie Hooper, Deputy Performance & Operations Manager - [contact hidden] | [contact hidden]