Main duties of the job

• Triaging suspected cancer referrals within set clinical guidelines and placing orders for diagnostic tests or outpatient appointments.
• Booking patient appointments within local and national cancer targets using endoscopy and outpatient schedules, making effective use of available capacity.
• Sending pre-procedure preparation to a select cohort of patients.
• Spread sheet data entry and daily management of patient results.
• Typing clinical correspondence and posting letters.
• Log into and manage incoming service call queue and respond to patient voicemails.
• Dealing with telephone and email enquiries.
• Minute taking for team meetings.
• Stock collection and inventory.

About us

[Employer hidden — sign up to reveal] comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

Details

• Date posted: 05 May 2026
• Pay scheme: Agenda for change
• Band: Band 4
• Salary: £28,392 to £31,157 a year p.a. pro rata
• Contract: Permanent
• Working pattern: Full-time, Part-time, Flexible working
• Reference number: 180-A-CVA523
• Job locations: Addenbrookes Hospital, Hills Road, Cambridge, CB2 0QQ

Person Specification (Essential)

• Qualifications: Educated to A level
• Experience: Experience of working in an office environment or reception service; Secretarial and/or administrative experience including minute taking; Prioritising, planning and organising own tasks; Working within guidelines; Data entry experience and documentation; Experience of IT packages - Microsoft office; Experience of producing documents
• Knowledge: Understanding of confidentiality and data protection; Sound knowledge of office procedures; Understanding of customer service; Good working knowledge of Microsoft Office packages
• Skills: Ability to work as part of a team; Excellent communication skills including telephone, email, face to face; Ability to organise and manage own time keeping to schedule and deadlines; Ability to allocate and monitor work of others; Ability to use own initiative and work autonomously; Ability to demonstrate leadership skills; Willing to take on/learn new skills; Ability to show attention to detail and accuracy; Ability to adapt to change; Ability to store and safeguard confidential documents
• Additional Requirements: The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website. However, please note that the Trust is unable to offer sponsorship for this particular position.

Employer details

• Employer name: [Employer hidden — sign up to reveal]
• Address: Addenbrookes Hospital, Hills Road, Cambridge, CB2 0QQ
• Employer's website: [Employer hidden — sign up to reveal]