Job summary

We are seeking an enthusiastic, organised and forward thinking Digital, Data & Clinical Services Lead to join our friendly and supportive GP practice in Sidmouth.

This is an exciting opportunity for someone with strong digital, analytical and organisational skills to play a key role in shaping how technology, data and clinical workflows support high quality, safe and efficient patient care. Working closely with the senior leadership team and clinical colleagues, you will help optimise digital systems, improve data quality and support the ongoing development of clinical operational workflows, including total triage (Care Compass).

Main duties of the job

The Digital, Data & Clinical Operations Manager will provide day to day leadership and coordination of the practices digital systems, data quality functions and clinical operational workflows. The role focuses on ensuring that technology, information and clinical processes support the delivery of highquality, efficient and safe patient care.

• Support the effective use and development of digital systems and clinical software
• Work with clinical and operational teams to improve workflows, access and patient pathways
• Support data quality, reporting and information governance processes
• Assist with the implementation and optimisation of digital tools and system changes
• Help identify opportunities to improve efficiency, quality and patient experience
• Support staff in developing confidence and capability in using digital systems and processes

About us

[Employer hidden — sign up to reveal] is a well-established and forward-thinking GP practice based in Sidmouth, Devon, operating from the Beacon Medical Centre with an additional site at Sidmouth Hospital. We provide high-quality, patient-centred care to a coastal and semi-rural population, combining traditional general practice values with modern multidisciplinary working.

Job responsibilities

The Digital, Data & Clinical Operations Manager will provide day to day leadership and coordination of the practices digital systems, data quality functions and clinical operational workflows. The role focuses on ensuring that technology, information and clinical processes support the delivery of highquality, efficient and safe patient care.

Key Objectives

• Digital & Data Leadership: Provide operational leadership for digital systems, data quality and information governance.
• Clinical Operations Oversight: Oversee clinical workflows, capacity planning and total triage.
• Service Improvement & Transformation: Drive and implement digital and operational improvement initiatives.
• Team Coordination & Support: Line manage the IT Lead and Data Lead.
• Compliance & Governance: Ensure adherence to GDPR, NHS digital requirements, data security standards.

Person Specification

Qualifications

• Educated to degree level in a relevant field (healthcare, digital, data, business or equivalent experience).
• Advanced digital systems or data analytics training.

Experience

• Experience managing digital, data or operational functions in a complex organisation.
• Experience leading a team, including line management responsibility.
• Experience implementing digital tools, clinical systems or workflow improvements.
• Experience in using data to drive operational or clinical improvements.
• Experience in project management, change management or service transformation.

Details

• Date posted: 06 May 2026
• Pay scheme: Other
• Salary: £25,000 to £30,000 a year
• Contract: Permanent
• Working pattern: Part-time
• Reference number: A4646-26-0002
• Job locations: Beacon Medical Centre, Sedemuda Road, Sidmouth, Devon EX10 9YA and Victoria Hospital, Sidmouth, Devon EX10 8EW

Employer details

Employer name: [Employer hidden — sign up to reveal]

Address: Beacon Medical Centre, Sedemuda Road, Sidmouth, Devon EX10 9YA

Employer's website: https://www.sidvalleypractice.nhs.uk/

Employer contact details

For questions about the job, contact: Senior Administrator Stephanie Raistrick at [contact hidden] or [contact hidden].