Discharge Facilitator

Job summary

The main aim of the discharge facilitator role is to provide proactive and effective support in the discharge process; to be a point of contact on the assigned wards for patients, families, carers, patient flow and other professionals. The discharge facilitator needs to be able to work to the priorities of allocated areas/wards as directed by the band 6 Integrated Discharge Nurse. They are responsible for identifying no criteria to reside, supported discharging patients and reporting on each individual patient on the wards they are allocated for their next step in their discharge journey. They will be required to support with early intervention for discharge planning with information gathering including conversations with appropriate parties inclusive of the ward.

Main duties of the job

• Attending MDT at allocated ward specific times and directly reporting back to the band 6 Integrated Discharge Nurse for support and escalation as required and to assign priority of tasks
• Early supported patient conversation and recording on the appropriate documentation record to affix in the medical notes
• Early escalation of complex cases and conversations to appropriate MDT members
• Same day and future confirmed planned discharge facilitation of pathways 1, 2 and 3 (those requiring increased health/social care support)
• Certain non-clinical referrals inclusive of SPOC, Red Cross, Freewheelers etc and chasing actions eg, key safes, microenvironments/ downstairs living, house clean etc. to reduce length of stay delays
• To support with the Transport Hub and risk assessment queries
• Out of area discharge support for non clinical support
• Accurate data entry within all clinical systems
• Identifying and facilitating patient's early transfer to the discharge lounge (aiming pre-midday) and promoting further utilisation
• Support palliative care discharges as appropriate
• Discharge checklist completion
• Pathway 0 ward led support as work case load and capacity allows (eg, restart POC, calling RH/NH and organising transport)

About us

At [Employer hidden — sign up to reveal], we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work. We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds. Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London. The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future. [Employer hidden — sign up to reveal] truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Person Specification

Qualifications

Essential: NVQ Level 3 or equivalent experience

Desirable: Please see the attached JD

Experience

Essential: Working within a health/social care environment, Working as part of MDT, Working with patients and their carers/families, Good IT skills in word, excel, outlook

Desirable: Discharge planning within an MDT, Working within acute OR community NHS environment, Working across organisations, Knowledge and understanding of Patient Flow within the trust and across the local health and social care system, Knowledge of community health and social care services to support discharges and keep people safe and well at home

Additional Criteria

Essential: Please see the attached JD

Employer details

Employer name: [Employer hidden — sign up to reveal]

Address: Musgrove Park Hospital, Musgrove Road, Taunton, Somerset TA1 5DA

Employer's website: https://www.somersetft.nhs.uk/

Contact: Natalie Mogg - [Employer hidden — sign up to reveal] - [contact hidden]

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.