Medical Receptionist/Administrator

Job Summary

We are currently looking to recruit friendly, reliable, enthusiastic and hard-working Medical Receptionist to work in a friendly GP practice in Queens Park W10. Please note if you have previously applied for this position and been unsuccessful please do not re-apply.

The ideal candidate should be highly motivated and able to work under pressure to provide best patient service. Must have excellent communication skills and a can-do approach to their work. They must be able to work well on their own as well as being an integral part of our practice team.

The post is part time 32.5 hours per week. Monday 08:00-12:30 & 13:30-16:00; Tuesday 09:00-13:30 & 14:30-18:30; Wednesday 08:00-14:30; Thursday 08:00-12:30; Friday 09:00-12:30 & 13:30-16:00. No weekend work. Full training will be provided. Excellent pension scheme offered.

Main Duties of the Job

• Provide a welcoming and efficient front desk service, assisting patients in person with queries and requests.
• Handle incoming telephone calls, booking appointments and directing enquiries appropriately.
• Manage patient enquiries, ensuring they are accurately signposted to the relevant service or clinician.
• Register new patients in line with Practice policies, ensuring all required documentation is completed and processed correctly.
• Process prescription requests using electronic systems, maintaining accuracy and confidentiality.
• Manage incoming electronic documents, including coding, scanning, and filing into patient records in accordance with Practice procedures.
• Support the wider medical team and carry out additional administrative duties as requested by the Practice Managers.

About Us

[Employer hidden — sign up to reveal] is a forward-thinking practice consisting of 2 GP Partners, 4 salaried General Practitioners, 2 nurses, 2 Healthcare Assistants, and a dedicated administrative team. We maintain a supportive and collaborative working environment.

Details

Date posted: 06 May 2026. Pay scheme: Other. Salary: £13 an hour. Contract: Permanent. Working pattern: Part-time. Reference number: A3115-26-0001. Job locations: Queens Park Health Centre, Dart Street, London W10 4LD.

Job Responsibilities

Please see attached job description for further information about the position for receptionist/administrator.

Person Specification

Qualifications

Essential: GCSE grade A to C in English and Maths. Desirable: Previous experience in the NHS is desirable but not essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Employer Details

Employer name: [Employer hidden — sign up to reveal]. Address: Queens Park Health Centre, Dart Street, London W10 4LD. Employer's website: [Employer hidden — sign up to reveal]

Employer Contact Details

For questions about the job, contact: Practice Manager, Andrew White, [contact hidden]