Job Summary

[Employer hidden — sign up to reveal] is looking for a Medical Receptionist to undertake a wide range of administrative duties while providing effective support to the multidisciplinary team. Responsibilities include scanning and processing documentation, managing medical reports via DOCMAN, supporting reception tasks such as welcoming patients, booking appointments, handling patient information, and assisting patients as required.

Main Duties of the Job

• Greet patients and manage appointments
• Handle calls and enquiries
• Support smooth running of reception area
• Assist with patient registrations and prescription requests
• Maintain confidentiality and provide professional service

About Us

[Employer hidden — sign up to reveal] is a well-established NHS GP practice based in Ladbroke Grove, West London, delivering high-quality patient-centred primary care. The practice is committed to accessible, compassionate care and works with a multidisciplinary team.

Job Responsibilities

The following are core responsibilities:

• Receive and process correspondence from hospitals and external agencies
• Scan and upload documents onto the EMIS clinical system
• Review and allocate documents within EMIS
• Initiate and respond to requests from patients and staff
• Provide cover for colleagues during absence
• Manage patient queries and escalate issues
• Maintain reception environment
• Use EMIS for appointment scheduling and record management

Person Specification

Qualifications (Essential)

• Educated to GCSE level or equivalent
• GCSE Mathematics & English (C or above)
• AMSPAR Receptionists Qualification
• NVQ Level 2 in Health and Social Care

Experience (Essential)

• Experience working on EMIS or System One
• Experience working with the general public

Experience (Desirable)

• Experience in administrative duties
• Experience working in a health care setting

Employer Details

Employer: [Employer hidden — sign up to reveal] Solutions Ltd
Address: [Employer hidden — sign up to reveal], Exmoor Street, London, W10 6DZ
Website: www.pcmsolutions.co.uk
Contact: Chad Johnson, [Employer hidden — sign up to reveal]