Domestic Services Training Manager

Job Summary

Ready to make a real impact? If you're enthusiastic, passionate about high standards, and want to further raise the bar in NHS cleaning and domestic services, join our dynamic team at [Employer hidden — sign up to reveal]! Work across Basildon, Broomfield, and Southend hospitals--support staff, empower improvements, and help shape safer care for all. Bring your energy and drive for excellence--apply now and help us deliver the future of NHS cleanliness together!

Main Duties of the Job

• To draw up a training plan for Mandatory and Statutory training requirements, personal development, and continuing education for facilities services teams.
• To draw up a Domestic Services training needs analysis process with appropriate delivery methods and post training evaluations.
• To devise and deliver appropriate and regular training activities for Domestic Services staff (temporary staffing and permanent) service-related subjects (technical skills and knowledge, safe and effective use of equipment, personal/soft skills)
• To implement solutions on any training related performance issues.
• To produce all training materials (presentations, hand-outs, sessions plans and course reports)
• To work closely with management, ensure that policies, programmes and processes are developed, implemented, communicated and consistently administered in compliance with organisational objectives and with relevant law/regulations.
• To bespoke training for Supervisors and Managers and support and performance related issues.
• To produce individual training and development plans and opportunities for on-going staff development working in conjunction with service management.
• To deal effectively and consistently with training referrals for Domestic Services staff and provide opportunities for on-going development. To manage, lead, motivate and develop Training Team members
• To continuously seek and support new approaches, practices and processes to improve the efficiency of training services offered.

About [Employer hidden — sign up to reveal]

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers. We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Person Specification

Qualifications/Knowledge and Experience

Essential

• Specialist knowledge of cleaning, hygiene procedures and practices, underpinned by professional hotel services or business management knowledge to master's level or qualified by experience/Trained in the National Cleanliness Standards
• Good standard of general education (min 5 GCSE passes at C) NVQ Level 3 or qualified through experience.
• Demonstrable managing training experience within the NHS
• Excellent operational knowledge of the Domestic Services Department
• Working knowledge of Microsoft Word, Excel, PowerPoint and Outlook Experience of working in an administrative setting Computer literate (MS Office)

Desirable

• Trained to British Institute of Cleaning Science (BICSc)

Communication/Personal and People Development

Essential

• Ability to hold 1-2-1s and group briefs with staff
• Able to work and lead groups of people
• Effective oral/written communication and interpersonal and people management.
• Able to provide advice, instruction and training to groups on a range of matters relating to operational requirements of Facilities Department

Additional Details

Unfortunately, we are unable to provide Visa Sponsorship for this role. This post is subject to a Disclosure and Barring Service check.

Employer: [Employer hidden — sign up to reveal]
Address: Southend, Prittlewell Chase, Westcliff-on-Sea, SS0 0RY
Website: www.mse.nhs.uk
Contact: Katarzyna Gebska, Head of Domestic Services - [Employer hidden — sign up to reveal], [contact hidden]