Receptionist

Job Summary

Would you like an opportunity to join our Admin Team to be part of our exciting and innovative Child & Adolescent Mental Health (CAMH) service within Bedford? We are looking for 2 part time receptionist/administrative assistant to provide effective and efficient administrative support to the CAMHS service within Bedford on a part time basis, each working 30 hours per week across our opening days/times of Monday to Friday 8.30am to 5.00pm

Main Duties

• Based within a busy environment, the post holder will have responsibility for providing a confidential, professional, and responsive administrative service. This will mainly include all reception duties, such as greeting visitors, answering the phone and email communications
• The post holder will need to be professional, well-organised, team orientated and highly motivated to join our multi-disciplinary team.
• Applicants should have a sound working knowledge of the Microsoft office suite.

About [Employer hidden — sign up to reveal]

If you would like the opportunity to be part of our professional and friendly team we would like to hear from you. Full training on patient systems will be provided.

Job Responsibilities

• To provide general administrative support to Team Administrators and all CAMHS Clinicians and Managers.
• The post holder will be required to work in a busy and demanding environment and should be able to work without direct supervision and to exercise initiative. The ability to multi-task is also essential.
• The post requires the ability to work on own initiative and to liaise effectively with a broad range of professions and to maintain client confidentiality.
• To work alongside and to cover, when appropriate, other administration staff across several locations in some instances.

Person Specification

Education/Qualification/Training Essential: English GCSE, Maths GCSE

Experience Essential: Working as part of a team, Working as part of an administrative team, Working in an office environment and experience of office administration, Reception duties in a health or social care setting. Desirable: Experience in a mental health setting, Working in a multidisciplinary health team.

Skills Essential: Computer literacy including word processing and data entry, Knowledge of Microsoft applications, Ability to prioritise work, Ability to work without the need for direct supervision and use own initiative, Ability to deal with distressed clients in a sympathetic manner, Excellent communication skills including excellent telephone manner, Ability to maintain strict confidentiality in all matter relating to clients, Ability to work to deadlines. Desirable: Use of patient administration systems, Copy typing skills.

Knowledge Essential: IT/Administration, Understanding of office procedures, Confidentiality, Understanding of health and/or social services environments. Desirable: Knowledge of data protection act and Caldicott.

Additional Information

Certificate of Sponsorship: Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer Details

Employer name: [Employer hidden — sign up to reveal]

Address: North Bed CAMHS, Rush Court, Bedford, MK40 3JT

Employer's website: [Employer hidden — sign up to reveal]

Contact: Kate Smith, Operations Manager, [contact hidden], [contact hidden]