Job summary

Working at a busy rural practice we have a vacancy for a Dispenser. You will work as part of a team to provide a caring, courteous and effective dispensing service to patients and other service users. The culture at [Employer hidden — sign up to reveal] is to offer the highest quality medical care with dignity, respect, compassion, and empathy. The aim of the partners and manager is to create an environment that supports the teams well-being, professional development and create a positive and rewarding workplace. We are all here to provide a professional, caring and friendly service to our patients and each other.

Main duties of the job

• Assist in preparation, dispensing and sale of prescriptions and assist with stock control, ordering and re-stocking of the dispensary.
• Work with the Dispensary Manager to ensure smooth running of the dispensary and compliance with Standard Operating Procedures (SOPs).
• Ensure the formulary is adhered to and support the Dispensary Manager in implementing change.
• Train and support colleagues to maintain high standards of care.
• Accurate and secure dispensing of medicines, ensuring zero discrepancies.
• Manage stock levels in the dispensary.
• Cover for colleagues during annual leave or illness.

About us

The culture at [Employer hidden — sign up to reveal] is to offer the highest quality medical care with dignity, respect, compassion, and empathy. The aim of the partners and manager is to create an environment that supports the teams well-being, professional development and create a positive and rewarding workplace. We are all here to provide a professional, caring and friendly service to our patients and each other.

Job responsibilities

• Using the clinical system to ensure all relevant information is recorded onto individual patient records as required
• Following Standard Operating Procedures to receive requests for and accurately process/dispense all prescriptions
• Following Standard Operating Procedures to safely and accurately assemble medication
• Be responsible for the correct management, safe issuing and recording of controlled drugs
• Collection of prescription charges/checking patient exemption statements and accurate recording and safe keeping
• Liaising with doctors, hospitals and other health professionals as needed
• Using the clinical system to maintain adequate stock levels, ordering stock, and receiving stock
• Request stock as required using the clinical system ensuring only minimum stock is maintained to run dispensary efficiently and safely
• Manage receipt of stock, checking delivery notes and ensuring that the clinical system is updated to maintain accurate electronic stock control
• Liaise with pharmaceutical wholesalers / companies as required
• Ensure the clinical team are aware of out of stock items / stock shortages in a timely manner and running reports on the clinical system as needed
• Follow-up any delivery discrepancies as appropriate
• Dispose of out of date medication correctly updating stock as required
• Checking, counting and filing of prescriptions
• Sharing responsibility for maintaining dispensary equipment in a clean and tidy condition, this to include adhering to our Dispensary Housekeeping Protocol.

Person Specification - Qualifications

Essential: NVQ Level 2 Certificate in Pharmacy Service Skills / Pharmacy Services Assistant

Person Specification - Experience

Essential:

• Knowledge of pharmaceutical regulations and safety protocols
• Excellent IT skills in outlook, word and excel
• Experience of working in a customer facing environment and have a patient focused approach
• Good communication skills, able to communicate effectively for different needs
• Able to work accurately and systematically, ensuring high-quality output
• A collaborative mindset and the ability to work well within a team
• Ability to work collaboratively in a fast paced environment
• Flexibility to support team members when necessary

Desirable: Experience of working in general practice and an understanding of administration activities, particularly processing prescriptions.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name: [Employer hidden — sign up to reveal]

Address: 25 Alms Hill, Bourn, Cambridge, CB23 2SH

Website: https://www.bournsurgery.nhs.uk/

Contact: Practice Manager Samantha - [contact hidden]