Job Details

• Location: Bristol EOC, Bristol, BS32 4QJ
• Pay scheme: Agenda for change, Band 4
• Contract: Permanent
• Working pattern: Full-time (part-time considered)
• Salary: £28,392 to £31,157 a year
• Date posted: 05 May 2026
• Reference number: 202-7986568

Main Duties

• 4 GCSEs at C grade or above, including English (or equivalent)
• Good keyboard skills
• Good oral communication skills
• Tactful and diplomatic manner
• Willingness to work shifts (24/7 rota including weekends, nights, bank holidays)
• Ability to work calmly under pressure

About Us

[Employer hidden — sign up to reveal] provides emergency and urgent care 24/7 across the largest ambulance region in England. The role is based in Bristol, a vibrant city with excellent transport links.

Benefits

• Competitive NHS salary
• 37.5-hour working week
• 27 days annual leave plus bank holidays (rising to 33 days after 10 years)
• Pay enhancements for out-of-hours, shift and overtime
• Generous NHS Pension Scheme
• Career and salary progression
• Car leasing scheme
• Free parking across Trust sites
• Staff networks and discounts

Person Specification

Essential Qualifications

• 4 GCSE's (or equivalent) at Grade C or above including English

Essential Experience

• Experience in dealing with a diverse range of people in a customer/patient environment
• Experience of inputting data accurately and quickly using a keyboard

Desirable Experience

• Experience in voluntary or health sector
• Experience using telephone/computer for regular communication in work

Right to Work

This role does not meet the criteria for Skilled Worker visa sponsorship under current Home Office regulations. You must have the existing right to work in the UK to be considered for this position.

Employer Contact

HR Services - [contact hidden] | [contact hidden]

Employer's website: https://www.swast.nhs.uk