Restaurant Supervisor
SKILLS
FULL DESCRIPTION
Restaurant Supervisor
[Employer hidden — sign up to reveal] is seeking a Restaurant Supervisor to organise and supervise service assistants in patient catering areas, ensuring quality service, dietary needs, and health and safety compliance.
Main Duties of the Job
- A hands-on Supervisor to provide appropriate staffing levels and skill mix in the patient catering areas, to ensure a cost-effective quality service.
- Be flexible in all other duties and areas in response to the business/customer/management needs. This may include supervising chill room and restaurant staff.
- To ensure that the presentation of all food is in accordance with agreed standards as defined by the catering manager.
- To supervise the provision of patient catering ensuring that they are delivered punctually and dirties are collected in a timely manner.
- To ensure that all food hygiene, health and safety and other statutory legislation is adhered to at all times within all patient catering areas and that all stipulated records are maintained.
- To ensure that cleaning schedules are in place which will facilitate regular daily and scheduled cleaning of all equipment in the ward kitchens including topping up of consumables.
- Ensure that cleaning and temperature records are maintained to show compliance.
- Ensure that staff take only designated breaks.
- Ensure that correct procedures are used in relation to the use of cleaning of all machinery and adhering to cleaning schedules.
About Us
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers. We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.
Details
- Date posted: 06 May 2026
- Pay scheme: Agenda for change
- Band: Band 3
- Salary: £25,760 a year (Per Annum Pro Rata for Part Time)
- Contract: Permanent
- Working pattern: Full-time
- Reference number: 390-COR-BR-5991-A
- Job locations: Broomfield, Court Road, Chelmsford, CM7 1ET
Job Responsibilities
- To undertake the six-month probationary period
- To undertake appropriate training for relevant staff, both formal and informal.
- To undertake sickness review meetings as required.
- To undertake mandatory training and any other training required.
- Maximise and promote customer satisfaction through the prompt resolution of customer complaints/requests.
- Develop good lines of communication and relationships at all levels within your team and with other colleagues and customers.
- Ensure the post holder has full knowledge of the daily menu including accompaniments, portion sizes and ensure this information is cascaded to the catering assistants/ward hostesses.
- Ensure that all staff are complaint with uniform policy and best practice for a catering service. To undertake appraisals for relevant staff.
Person Specification
Knowledge and Experience
Essential:
- Knowledge of various cleaning tasks and the ability to perform manual cleaning tasks.
- An understanding of the importance of health and safety
Desirable:
- Flexible to work outside specified hours
Qualifications
Essential:
- Customer care skills
- Good standard of general education i.e. GCSE/NVQ level 2 or equivalent level
- Basic/Good literacy and numeracy skills
- Ability to communicate using good verbal and written English Willingness/aptitude to undertake training
Desirable:
- Flexible to work outside specified hours
- Health & Safety Certificate
Employer Details
Employer name: [Employer hidden — sign up to reveal]
Address: Broomfield, Court Road, Chelmsford, CM7 1ET
Employer's website: https://www.mse.nhs.uk (Opens in a new tab)
Employer Contact Details
For questions about the job, contact: Catering Manager, Debby Munn
Email: [contact hidden]
Phone: [contact hidden]