Key Responsibilities

• Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner
• Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards
• Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally
• Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management
• Assist in the coordination and execution of events and special functions
• Ensure all areas are well-stocked and presented impeccably at all times

Desired Skills and Experience

• Previous experience in a similar role within the hospitality industry is desirable but not mandatory
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks efficiently
• Strong attention to detail and a commitment to delivering high standards
• Flexible to work various shifts, including evenings, weekends, and holidays

Benefits

• Exclusive discounts: [Employer hidden — sign up to reveal] team member rates at our UK hotels from £30 B&B; discounted stays for friends and family; 50% discount dining; free meals on duty; high-street discounts; Cycle To Work Scheme (up to 40% savings); refer-a-friend bonuses from £250
• Wellbeing: Wellness activities, Employee Assistance Programme (24/7 confidential), Healthcare Cash Plan from £5/month
• Career growth: Funded apprenticeship programmes, internal development programmes, monthly and annual service awards

About [Employer hidden — sign up to reveal]

[Employer hidden — sign up to reveal] manages over 100 hotels across four continents. We were recognised by The Sunday Times as a top ten Very Big Organisation in the 2024 and 2025 Best Places to Work lists and the top ranked hospitality business in 2025. We are an equal opportunities employer and welcome applications from all suitably qualified persons.