Food and Beverage Assistant

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Birmingham
TYPE
Part-time
LEVEL
Entry-level
CATEGORY
Hospitality & Catering
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Food and Beverage Preparation Cleanliness and Organization Health and Safety Standards Communication Teamwork Shift Flexibility Attention to Detail

FULL DESCRIPTION

Food and Beverage Assistant

[Employer hidden — sign up to reveal] - Hilton Garden Inn Birmingham - £12.71/hour - Part-time - On-site

Job Description

We are seeking a dedicated and enthusiastic individual to join our team. As a Food and Beverage Assistant, you'll be at the heart of our guest experience, delivering exceptional service and ensuring our guests have a memorable dining experience.

Key Responsibilities

  • Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.
  • Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
  • Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
  • Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
  • Assist in the coordination and execution of events and special functions.
  • Ensure all areas are well-stocked and presented impeccably at all times.

Desired Skills and Experience

  • Previous experience in a similar role within the hospitality industry is desirable but not mandatory.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks efficiently.
  • Strong attention to detail and a commitment to delivering high standards.
  • Flexible to work various shifts, including evenings, weekends, and holidays.

Benefits

  • Exclusive discounts: [Employer hidden — sign up to reveal] team member rates at our UK hotels, rooms from £30 B&B; discounted stays for friends and family; 50% discount dining; free meals on duty; high-street discounts; cycle to work scheme; refer-a-friend bonuses from £250.
  • Health and wellbeing: wellness activities, Employee Assistance Programme, Healthcare Cash Plan options from £5/month.
  • Career growth: fully funded apprenticeships, internal development programmes, service awards.

About [Employer hidden — sign up to reveal]

[Employer hidden — sign up to reveal] manages over 100 hotels across four continents. We were recognised by The Sunday Times as a top ten Very Big Organisation in 2024 and 2025 Best Places to Work lists and the top ranked hospitality business in 2025.

Additional Information

Department: Restaurant | Role: Food and Beverage Assistant | Location: Hilton Garden Inn Birmingham | Hourly salary: £12.71

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