Key Responsibilities

• Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.
• Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
• Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
• Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
• Assist in the coordination and execution of events and special functions.
• Ensure all areas are well-stocked and presented impeccably at all times.

Desired Skills and Experience

• Previous experience in a similar role within the hospitality industry is desirable but not mandatory.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Strong attention to detail and a commitment to delivering high standards.
• Flexible to work various shifts, including evenings, weekends, and holidays.

Benefits

• Exclusive discounts: [Employer hidden — sign up to reveal] team member rates at UK hotels from £30 B&B, discounted stays for friends and family, 50% discount dining, free meals on duty, high-street discounts, Cycle to Work scheme, refer-a-friend bonuses from £250.
• Health and wellbeing: Wellness activities, Employee Assistance Programme, Healthcare Cash Plan options from £5/month.
• Career growth: Fully funded apprenticeships, internal development programmes, monthly and annual service awards.

About [Employer hidden — sign up to reveal]

[Employer hidden — sign up to reveal] manages over 100 hotels across four continents. We are an equal opportunities employer. Recognised by The Sunday Times as a top ten Very Big Organisation in 2024 and 2025 Best Places to Work lists, and the top ranked hospitality business in 2025.