Leisure Club Assistant

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Gloucester
TYPE
Part-time
LEVEL
Entry-level
CATEGORY
Hospitality & Catering
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Experience First Aid Certification CPR Certification Communication Skills Team Player Flexibility Pool Supervision Gym Supervision

FULL DESCRIPTION

Leisure Club Assistant

[Employer hidden — sign up to reveal] is hiring a Leisure Club Assistant at Holiday Inn Gloucester - Cheltenham. Salary: £9,913.80 per annum / £12.71 per hour, 15 hours per week (part-time).

Key Responsibilities

  • Customer Engagement: Greet and assist guests in a friendly and professional manner, providing information about facilities, services, and programmes.
  • Facility Maintenance: Ensure all equipment and areas are clean, safe, and in good working condition, following health and safety protocols.
  • Pool and Gym Supervision: Monitor activity within the pool and gym areas to ensure a safe environment for all users.
  • Programme Support: Assist with the delivery of leisure and fitness programmes, including group classes and one-on-one sessions.
  • Administrative Duties: Carry out front desk operations, including bookings, payments, and membership inquiries.
  • Health and Safety: Conduct regular checks and report any issues to ensure compliance with health and safety regulations.

Desired Skills and Qualifications

  • Customer Service Experience: Previous experience in a customer-facing role, ideally within the leisure or hospitality industry.
  • First Aid Certification: Valid First Aid and CPR certification is highly desirable.
  • Communication Skills: Excellent verbal and written communication skills.
  • Team Player: Ability to work effectively within a team environment.
  • Flexibility: Willingness to work various shifts, including evenings and weekends.

Benefits

  • [Employer hidden — sign up to reveal] team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
  • Discounted stays for friends and family.
  • 50% discount when dining in our restaurants and bars.
  • Free meals while on duty.
  • Access to high-street discounts.
  • Up to 40% savings on bikes via Cycle To Work Scheme.
  • Generous refer-a-friend bonuses starting at £250.
  • Wellness activities and Employee Assistance Programme.
  • Healthcare Cash Plan options from £5 per month.
  • Fully funded apprenticeship programmes and internal development.
  • Monthly and annual service awards.

About [Employer hidden — sign up to reveal]

[Employer hidden — sign up to reveal] manages over 100 hotels across four continents. We were recognised by The Sunday Times as a top ten Very Big Organisation in 2024 and 2025 Best Places to Work lists and the top ranked hospitality business in 2025. We are an equal opportunities employer.

Location

Holiday Inn Gloucester - Cheltenham

Department: Leisure | Role: Leisure Assistant | Monthly salary: £9,913.8

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