Receptionist

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Stratford Upon Avon
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Hospitality & Catering
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Communication Teamwork Flexibility Problem Solving Attention to Detail

FULL DESCRIPTION

Receptionist

We are looking for a friendly, passionate and energetic Receptionist to join our team at [Employer hidden — sign up to reveal] (part of [Employer hidden — sign up to reveal]). £12.71 per hour, 40 hours per week (5 days).

Job Description

First impressions are everything and you will set the tone for every guest's stay. With a genuinely warm welcome, you'll be ready with answers to any questions and be able to offer information about hotel services, facilities and the local area. Anything to help make the guests visit that bit more special. You will be the face of our hotel, not just to guests staying on property but to guests visiting to use our restaurants, bars and meeting rooms. You must have a natural hospitality charm and a passion for service. Ideally you will have experience of working within a branded hotel environment but this isn't essential and full training will be provided.

Shift and Hours

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

Benefits

  • Exclusive discounts for you, your friends and family: [Employer hidden — sign up to reveal] team member rates at UK hotels from just £30 Bed & Breakfast; discounted stays for friends and family; 50% discount when dining in our restaurants and bars; free meals while on duty; access to high-street discounts; up to 40% savings on bikes with Cycle To Work Scheme; generous refer-a-friend bonuses starting at £250.
  • Caring for your health and wellbeing: calendar of wellness activities; Employee Assistance Programme (free confidential advice 24/7); Healthcare Cash Plan options from £5 per month.
  • Supporting your hospitality career growth: fully funded apprenticeship programmes; internal development programmes; monthly and annual team member service awards.

About [Employer hidden — sign up to reveal]

[Employer hidden — sign up to reveal] manages over 100 hotels across four continents. We were recognised by The Sunday Times as a top ten Very Big Organisation in the 2024 and 2025 Best Places to Work lists and the top ranked hospitality business in 2025. We are an equal opportunities employer.

Department and Role

Department: Front Office
Role: Receptionist
Location: [Employer hidden — sign up to reveal]
Yearly salary: £26,436.8

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