Reception Supervisor

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Manchester
TYPE
Full-time
LEVEL
Associate
CATEGORY
Hospitality & Catering
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Check-in/Check-out Procedures Branded Hotel Experience Communication Skills Local Area Knowledge Team Leadership Multi-tasking Problem Solving

FULL DESCRIPTION

Reception Supervisor

[Employer hidden — sign up to reveal] - AC Hotel by Marriott Manchester Salford Quays

£13.21 per hour, 40 hours per week (5 days) - On-site

Job Description

First impressions are everything and you will set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, you’ll make sure they leave us happy too.

You will already have experience of working within a branded hotel environment and be comfortable working in a fast paced role dealing with people on a daily basis.

Working Hours

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

Benefits

  • Valor team member rates at our UK hotels, with rooms from just £30 Bed & Breakfast
  • Discounted stays for friends and family.
  • 50% discount when dining in our restaurants and bars.
  • Free meals while on duty, keeping you well-fuelled.
  • Access to high-street discounts on a range of shops, experiences and more.
  • Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
  • Generous refer-a-friend bonuses, starting at £250.
  • A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats.
  • Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family.
  • Healthcare Cash Plan options, from just £5 per month.
  • Fully funded apprenticeship programmes.
  • Internal development programmes.
  • Monthly and annual team member service awards.

About [Employer hidden — sign up to reveal]

[Employer hidden — sign up to reveal] manages over 100 hotels across four continents. But what sets us apart isn't scale — it's the people who show up every day and make guests feel like the only person in the room. We were recognised by The Sunday Times as a top ten Very Big Organisation in the 2024 and 2025 Best Places to Work lists as well as being the top ranked hospitality business in 2025.

Equal Opportunities

We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Sign up free — access 45,000+ UK sponsor-licensed jobs