Job Description

As a Bar Tender at [Employer hidden — sign up to reveal], you're not just mixing drinks; you're crafting experiences! Deliver stellar customer service, suggest delightful options, and be part of a team reimagining hospitality.

Key Responsibilities

• Crafting Delight: Serve up a delightful mix of alcoholic and non-alcoholic beverages, following hotel policy and liquor licensing laws. Don't forget to suggest some exciting options!
• Service Excellence: Weave your excellent customer service consistently, making every interaction an enjoyable experience for our guests.
• Transaction Savvy: Handle cash, credit cards, and guest accounts with finesse, following our company procedures.
• Spotless Setup: Keep the Bar and service areas clean and ready to impress.
• Shift Ready: Prepare for your shift using our department's checklist, ensuring you're ready to create delightful experiences.
• Stock Management: Rotate and display Bar stocks like a pro, ensuring all products are served in top-notch condition.
• Safety First: Strictly observe Health and Safety and Food Hygiene regulations because safety is our top priority.
• Team Player: Take on additional duties to support the Food & Beverage department, whether it's helping with table service, food, or training our team members.

Desired Skills and Education

• Customer-Centric: Previous hospitality or retail experience where you've focused on making customer experiences memorable.
• Service Excellence: Previous Customer Service experience where you've excelled in creating enjoyable moments.
• Language Proficiency: Good understanding of written and spoken English – because clear communication is key!

About [Employer hidden — sign up to reveal]

We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.

[Employer hidden — sign up to reveal] manages over 100 hotels across four continents. But what sets us apart isn't scale — it's the people who show up every day and make guests feel like the only person in the room. We were recognised by The Sunday Times as a top ten Very Big Organisation in the 2024 and 2025 Best Places to Work lists as well as being the top ranked hospitality business in 2025.

Additional Information

• Department: Restaurant
• Role: Food and Beverage Assistant
• Location: voco Southampton
• Hourly salary: £12.71

Apply

Apply for this job via the [Employer hidden — sign up to reveal] career site.