Job Description

Primarily you will be helping guests with their luggage and travel arrangements. You will also support the night operation to meet guest requests which includes additional room amenities and serving food and beverages. The variety of this role needs someone who can work calmly under pressure and be always vigilant to keep the hotel safe. This role requires flexibility to adapt on shift and use initiative to prepare the hotel for the day ahead.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

Rewards & Benefits

• [Employer hidden — sign up to reveal] team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
• Discounted stays for friends and family.
• 50% discount when dining in our restaurants and bars.
• Free meals while on duty.
• Access to high-street discounts.
• Up to 40% savings on a wide range of bikes with Cycle To Work Scheme.
• Generous refer-a-friend bonuses starting at £250.
• Wellness activities, Employee Assistance Programme, Healthcare Cash Plan options.

Career Growth

Fully funded apprenticeship programmes, internal development programmes, monthly and annual team member service awards.

About [Employer hidden — sign up to reveal]

We are an equal opportunities employer. [Employer hidden — sign up to reveal] manages over 100 hotels across four continents. We were recognised by The Sunday Times as a top ten Very Big Organisation in the 2024 and 2025 Best Places to Work lists and the top ranked hospitality business in 2025.

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Additional Information

Department: Front Office
Role: Night Porter
Location: Courtyard by Marriott Edinburgh
Hourly salary: £13.21