Job Introduction

Join us as a Sales Assistant and develop your luxury retail career with our family-owned jewellers. The awards we’ve been given speak volumes about what it’s like to work here, some of which are:

• Retail's No 1 Best Company to Work For - Best Companies 2025
• Accredited as an Outstanding Company to Work For - Best Companies 2025
• 'Employer of the Year 2024’ - The UK Jewellery Awards

Amazing benefits for amazing people

They say you get out what you put in. And, at [Employer hidden — sign up to reveal], our people put in so much.

• Bonus scheme and regular incentives
• Enjoy 28 days’ holiday including bank holidays, increasing to 33 days after two years’ service (pro rata).
• Plus, an extra paid day off for your birthday – because it’s your day and we think it should be celebrated.
• Holiday entitlement grows further every five years, recognising your long service.
• Generous colleague discounts, including for family and friends
• Recognised qualifications, study support and clear career progression
• Wellbeing support and employee & family counselling with the Retail Trust
• Contributory pension and life assurance
• Enhanced maternity and paternity packages, plus a return-to-work bonus
• Charity initiatives to help you support causes close to your heart

Main Responsibilities

As a Sales Assistant at [Employer hidden — sign up to reveal], you’ll create moments that will last a lifetime—for every customer, every time.

• Encourage love and appreciation for our products, by knowing each one of them and what makes them unique.
• Listen and take the time to identify our customers needs. As well as how much they’d like to spend on something really special. All so you can help them find the perfect item for their occasion.
• Learn the products, the people and the [Employer hidden] Way.

The Ideal Candidate

As a Sales Assistant you’ll have a passion for the customer experience and a down-to-earth approach. You’ll also love working with colleagues who believe in the same values and commitment to amazing service as you.

• Know how important it is to listen to customers and be open and honest with them.
• Be driven by the chance to turn the everyday into the extraordinary.
• Maybe have some merchandising experience to enhance your ability to create the extraordinary. We’ll train you if not, but one thing’s for sure… you’ll certainly have a great eye for detail and what good looks like.
• Have a brilliant instinct and know that you’re going to have to put plenty in to get out what you want.

About [Employer hidden — sign up to reveal]

Established in 1919, we have 80 locations across the UK. We have 57 [Employer hidden — sign up to reveal] stores and 23 dedicated brand boutiques, including TAG Heuer, OMEGA, Breitling and Tudor. We also have 3 Loupe Boutiques with Rolex showrooms.

We’re a family business. And you can tell that when you get here. It feels like family. From the very smallest details to the big important things.

Our core purpose is to enrich lives. We aim to make a positive difference to the world we live in. This includes our colleagues, customers, suppliers and the wider community.

As a company – we’re true to our word. When we say we’re going to do something, we go all out to do it. And every individual is truly valued.

If you take care of [Employer hidden — sign up to reveal], [Employer hidden — sign up to reveal] will take care of you.

Application Details

Ref: INDHP

All job details/application link: https://recruitment.[Employer hidden].co.uk/members/modules/job/detail.php?record=4537