Vice President - COO Business Management
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Vice President - COO Business Management
Location: London | Company: [Employer hidden — sign up to reveal] | Type: Permanent, Full-time | Published: 7 days ago | Closing: in 9 days
About the role
Operations Services department provides processing support for the front line business units handling trade finance, loan and cash management products. The department also includes the Operations Resilience and Operation Control teams which are responsible for overseeing the Bank’s resilience programme and managing user rights for certain systems. As a Vice President - COO Business Management, you will be responsible for the coordination of activities across the COO department and functions. You will work closely with the COO in identifying, analysing, planning, coordinating and executing cross-departmental initiatives in relation to operational efficiencies, streamlining of processes and operational excellence. This is a full time permanent position.
Key responsibilities
- Act as a first point of contact for execution of COO strategic priorities that require Bank-wide coordination and close follow up
- Develop Business Plans for transformation initiatives
- Coordinate cross-departmental controls and actions to ensure consistent execution
- Streamline processes, product and services capabilities
- Identify, analyse, promote and execute automation initiatives
- Ensure Business priorities are promptly addressed
- Create a network with Group and other key [Employer hidden — sign up to reveal] offices
- Prepare annual budgets, forecasting and strategic plans
- Ensure group policy and regulatory requirements are adhered to
- Take charge of complex and infrequent products processes or problems
- Develop and maintain relationships with Executive Management Committee (EMC) and other departments within the Bank
- Produce monthly reports and statistics
- Assist other departments in the branch/subsidiary with their operations issues
- Support development of operational systems and controls
- Oversee relevant projects and assignments as determined by EMC or Head Office
Requirements
- Degree educated in Business, Finance, Economics or relevant subjects
- Relevant professional qualification
- Significant experience within Financial Services Industry and proven track record in similar department/business stream
- Extensive knowledge of the operational procedures relating to wholesale and retail banking in the UK
- Budgeting and financial planning capability
- Project Management background is highly desirable
- Excellent stakeholder management skills
- Excellent staff management skills and ability to train and develop staff
- Results-driven with a customer-focused and good service ethic
- Excellent communication skills
Working here
Having a presence in the UK for more than 90 years, [Employer hidden — sign up to reveal] London Branch has been providing an excellent financial service to the market and maintain its competitive edge as an international bank operated in the UK. It has employees in over 33 countries, and it is one of the most internationalised overseas branch in the [Employer hidden — sign up to reveal] Group. The Bank values the diversity of its employees and aims to create an inclusive environment where everyone can speak up and enjoy the equal opportunities to grow both personally and professionally.
Learning and Development
- Access to the best in class qualifications from leading professional bodies such as the Professional Bankers Certificate and Green & Sustainable Finance Certificate from the Chartered Banker Institute
- 24/7 on-demand access to over 600 e-tutorials to build and refresh core and advanced banking knowledge
- Regular pan-bank stay connected sessions to keep in touch with what is going on across the bank and build your network
- Exploring your unique and collective strengths and development areas to become the best version of yourself using the globally renowned Insights personality profile
- Developing our People Managers to help coach and guide you towards success, through our 9-month People Manager Development Programme
- Encouraging a “growth” personal mindset and promoting continuous professional development (CPD) through annual events such as Learning at Work Week
- Embracing change in a fast-moving industry and encouraging a forward-looking perspective on career development to “future-proof” your career
- Promoting cross cultural intelligence and to seek out diverse and inclusive perspectives on challenges faced and their solutions