Subject Matter Expert - Storage and Backup

Role Overview

We are looking for an experienced L3 Storage & Backup Engineer responsible for design validation, advanced troubleshooting, implementation governance, performance optimization, and high availability of enterprise storage and backup environments. The role requires deep expertise in SAN/NAS storage, backup architectures, disaster recovery, and multi-vendor data center environments.

Key Responsibilities

• Prepare HLD/LLD and execute the approved HLD/LLD.
• Provide expert Level escalation support for complex storage and backup incidents.
• Perform root cause analysis (RCA) for performance, replication, and backup failures.
• Troubleshoot SAN fabric issues (zoning, connectivity, multipathing).
• Resolve backup job failures, catalog corruption, and restore issues.
• Coordinate with application and OS teams during major incidents.
• Provision LUNs, volumes, and storage pools.
• Configure RAID groups and tiering policies.
• Monitor and optimize IOPS, latency, and throughput.
• Implement thin provisioning and capacity planning.
• Perform firmware upgrades and non-disruptive migrations.
• Configure backup policies (full, incremental, differential).
• Manage backup infrastructure (media servers, repositories).
• Perform periodic restore testing and DR drills.
• Configure replication (local and remote).
• Ensure compliance with retention and archival policies.
• Execute storage migrations (array-to-array / technology refresh).
• Implement SAN/NAS deployments.
• Configure backup solutions for new workloads.
• Prepare and execute MOPs during change windows.
• Support DC migration and DR site setup.
• Configure storage replication (sync/async).
• Support DR failover and failback testing.
• Ensure RPO/RTO compliance.
• Maintain DR documentation and recovery runbooks.

Technical Skills Required

Storage: SAN (FC, iSCSI), NAS (NFS, CIFS/SMB), Zoning & Fabric management, Multipathing (MPIO), RAID configuration, Storage replication technologies.

Backup: Enterprise backup architecture, Backup policy configuration, Tape library management (if applicable), Deduplication appliances, Cloud backup integration (preferred).

Experience Requirements

• 8–15 years of experience in enterprise storage & backup.
• Experience in large Data Center environments.
• Hands-on experience in DR drills and migrations.

Certifications (Preferred)

• Dell / HPE / NetApp Storage Certifications
• Veritas / Veeam / Commvault Certifications

Key Competencies

• Strong troubleshooting and RCA capability.
• Ability to handle critical production incidents.
• Change management and risk mitigation skills.
• Excellent documentation and reporting skills.
• Capability to mentor L1/L2 engineers.

Why Join [Employer hidden — sign up to reveal]?

• Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
• Professional Development: training programs and upskilling/re-skilling opportunities.
• Career Growth: Internal growth and mobility opportunities within [Employer hidden — sign up to reveal].
• Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.
• Reward Programs: Employee Referral Program, Change Maker Awards.

At [Employer hidden — sign up to reveal], only your skills matter. Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation. [Employer hidden — sign up to reveal] is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.