Receptionist

Main duties and responsibilities

• Provide front-of-house reception service to visitors and callers – both in person and on the telephone, forwarding enquiries and taking messages in a prompt and accurate manner, arranging refreshments for visitors
• Maintain security and H&S of visitors by issuing and logging access fobs, PPE, etc. When fire alarm sounds take visitor book out and pass this to QHSE department.
• Manage the electronic sign in/out system process for visitors
• Make arrangements for outgoing mail, and open, sort, stamp and distribute incoming mail in a timely fashion
• Maintain a safe, clean and tidy reception area at all times
• Be the main point of contact for all day-to-day communication with Vail Williams, managing the fault book and maintenance only email / calendars to ensure faults are reported quickly for speedy resolution
• Carry out regular stock checks and ensure replenishment of stationery, stamps, kitchen sundries and other supplies
• Meeting room management – meeting preparation, taking room bookings, organising equipment and catering/refreshments, providing details to the Finance team for invoicing etc., as necessary.
• General daily housekeeping of reception area, meeting rooms etc.

Qualifications

• Proven experience as a receptionist or in an administrative role.
• Excellent communication and phone etiquette.
• Proficient in Microsoft Office, Google Workspace, and data entry.
• Strong organizational skills with attention to detail.
• Ability to multitask and prioritize tasks effectively.
• Friendly demeanour with a professional attitude.

Benefits

• Company pension
• Cycle to work scheme
• Free parking
• Private medical insurance

How to Apply

Please send your CV with a covering letter to [contact hidden]. Sorry, no agencies please. All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.