Job Description

[Employer hidden — sign up to reveal], one of the largest Colleges within the University of Cambridge, is seeking to appoint a Student Services Officer to deliver a full, comprehensive and high-level administrative service. The Student Services Officer will also provide a central function for our students as well as for other Departments/Office in relation to queries related to students. The postholder will also be responsible for effective front line customer service interaction with students.

As one of the biggest colleges in the University, [Employer hidden — sign up to reveal] offers our students countless opportunities to expand their horizons intellectually and personally. At the heart of this is excellent teaching in a supportive learning environment. This focus, and our commitment to creating an exceptional and distinctively Johnian collegiate experience, helps us to attract the brightest minds as undergraduates, postgraduates and Fellows, and makes it easier for each of them to realise their academic ambitions here.

[Employer hidden — sign up to reveal] offers a competitive benefits package including membership of a defined contributory pension scheme, 36 days’ annual leave (inclusive of Bank Holidays), access to a ‘cash plan’ healthcare scheme currently provided by Simplyhealth, free lunch, free use of an on-site Gym and free parking close to the [Employer hidden — sign up to reveal] site, subject to availability and an Agile Working policy whereby eligible staff may be able to work remotely for up to 40% of their working hours.

How to Apply

Before applying, please read the Candidate Information Pack for further details and tips. The closing date for applications is 9:00am on Friday, 19 June 2026. Interviews are expected to be held during the week commencing Monday, 29 June 2026. To apply, click the 'Apply Now' button or use the link provided. Ensure you add [Employer hidden — sign up to reveal] and [Employer hidden — sign up to reveal] to your safe sender list to receive updates.

In applying for this role, you will provide personal data which [Employer hidden — sign up to reveal] will process in accordance with its data protection obligations and its Data Protection Policy.

Key Requirements

• Customer service orientation
• Administrative support experience
• Excellent communication skills
• Strong organizational abilities
• Problem-solving aptitude
• Student services knowledge
• Proficiency in Microsoft Office
• Time management skills