Coffee Machine Filter Technician

About [Employer hidden — sign up to reveal]

At [Employer hidden — sign up to reveal], you'll work with some of the most talented individuals in the coffee industry. You'll work for an organisation that leads the way in sustainability, gives back to the community and invests in its people.

Purpose of Role

As a Coffee Machine Filtration Technician, you will be the face of our business to install, maintain, and replace water filtration systems for commercial coffee machines. This role ensures consistent water quality, optimal machine performance, and prolonged equipment lifespan.

Key Responsibilities

• Install water filtration systems for coffee machines according to manufacturer specifications.
• Inspect, replace, and maintain water filters on a scheduled basis.
• Diagnose filtration-related issues such as low water flow, scaling, and taste inconsistencies.
• Test water hardness and quality using industry-standard tools.
• Flush and calibrate filtration units after installation or service.
• Maintain service records, part inventories, using I.T systems.
• Educate customers on proper water maintenance and filter replacement cycles.
• Collaborate with coffee machine technicians on broader service and repair tasks.
• Deliver clear, courteous, and professional service to clients in hospitality, office, and retail settings.
• Provide on-site customer training and usage guidance where required.
• Represent the company as a technical expert and brand ambassador for premium coffee solutions.
• Complete service reports, job tickets, and asset logs accurately using the field CRM/mobile app.
• Manage van stock, ensuring parts usage is logged and replenished on time.
• Comply with all health and safety regulations, risk assessments, and site-specific procedures.

Preferred Skills / Knowledge

• Technical or mechanical aptitude; experience with small appliances or plumbing is a plus.
• Knowledge of water filtration systems.
• Ability to troubleshoot water flow issues.
• Strong communication and customer service skills.
• Valid driver's license for on-site service work.

Personal Attributes

• Ability to work independently and as part of a team
• Logical approach to problem solving
• Methodical approach to fault-finding
• Excellent timekeeping

Application

If this sounds like you, then you could be the right fit for us! Please click APPLY, upload your CV and we'll be in touch as soon as we can.

Equal Opportunities

[Employer hidden — sign up to reveal] is committed to promoting equality of opportunity for all staff and job applicants.