Community Operations Manager

The Vacancy

The Community Operations Manager will manage and support Communities and Neighbourhoods (CaN) service delivery by [Employer hidden — sign up to reveal] and its partners within area of responsibility. They will continue to ensure Community Centre services maintain a clear focus on the needs of Poplar residents and to ensure that this approach is co-ordinated with local providers including the local authority, the police and health authority. The postholder will have a strategic role in leading the sustainability of CaN’s network of community centres across Poplar.

Postholder Responsibilities:

• To be responsible for direct line management, development and training of multi-disciplined staff attached to specific centers.
• To motivate centre staff to ensure the delivery of excellent services.
• To establish and develop excellent working relationships with service partners and stakeholders across Poplar and beyond.
• To have overall management responsibility for the operational delivery of CaN outcomes and outputs based upon the current 5-year objectives.
• To ensure good financial management of designated centre budgets.
• To produce quarterly management reports for various committees and CEO’s KPIs.
• To participate in the evaluation and implementation of policies leading to a continuous programme of collaborative working with all partners – internal and external.

Due to the nature of this post, employment in this role is dependent on an Enhanced Disclosure and Barring Service (DBS) check. In addition, you will also be checked against the Children’s Barred List.

Closing Date: Friday 10th April (5.00pm)

The Company

[Employer hidden — sign up to reveal] is an award-winning housing and regeneration community association based in East London. We own and manage over 10,000 homes and invest around £4m each year in community regeneration.

We’re all about creating opportunities for people in Poplar and Bow. From building new homes, to bringing people together through community events and upskilling residents through training and development opportunities.

We’re looking for people to match our passion and help us make a difference. If you’re ready to collaborate, use your skills, and help transform our corner of east London, we want to hear from you.

The Benefits

• Leave: 25 days annual leave plus bank holidays from day one, with an extra three days off between Christmas and New Year. Additional leave is awarded after two and five years of service.
• Health Care: Access to a health cash plan covering medical, dental, optical, and wellbeing expenses.
• Pension: Defined contribution pension scheme with generous employer contribution rates.
• Flexible benefits: Options to buy or sell annual leave and flexible working, season ticket and cycle to work schemes.
• Development: Learning, training, and career development opportunities.
• Wellness: Employee Assistance Programme with up to 8 therapy sessions.

Life at [Employer hidden — sign up to reveal]

We believe in the power of coming together. Throughout the year we host a range of exciting events to connect colleagues, encourage collaboration and inspire new ideas.

• Staff conferences & away days
• Lunch & Learns
• Eid Lunch & Summer BBQs
• Fun evening and lunch time events
• Volunteering opportunities
• Charity fundraising challenges
• Wellbeing activities