Training Manager

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
London
TYPE
Full-time
LEVEL
Mid-Senior level
SALARY
£35,000 / year
CATEGORY
Administrative
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Training programme management Event planning Eventbrite CRM management Excel Digital communication Stakeholder management GDPR compliance

FULL DESCRIPTION

Training Manager

[Employer hidden — sign up to reveal]

Hybrid - London

£33,000-£35,000 per year

Deadline: 11:59pm on Sunday, 17th May 2026

About the role

[Employer hidden — sign up to reveal] is a charity and professional membership body working to improve immigration, asylum and nationality law. Our training programme is a core part of our work and one of our largest income streams. We deliver over 60 courses and conferences a year to an average of 2,000 practitioners across the UK, supporting lawyers, caseworkers, advisers and organisations working with migrants.

The Training Manager will not directly teach any training content but will run this programme end to end, ensuring all trainings and events are delivered professionally, to a high standard. This is a hands-on role that requires strong organisational skills, confidence with digital platforms and the ability to work with experienced external tutors. The post holder will shape the training calendar with support from the Training Advisory Board and maintain [Employer hidden — sign up to reveal]’s reputation for high-quality, practitioner-led training.

Key Responsibilities

  • Programme planning and development: Build and manage the annual and quarterly training schedule with a balance of advanced and introductory content across immigration, asylum and nationality law. Facilitate and support the Training Advisory Board to identify priorities and emerging issues. Respond to changes in immigration law with short notice trainings where appropriate.
  • Tutor and content management: Contact, contract and manage [Employer hidden — sign up to reveal]’s panel of external tutors. Work closely with tutors on the overall planning and delivery, providing admin support in the production of accurate, up-to-date course materials.
  • Event delivery: Set up all events on Eventbrite, including pricing, discounts, communications and refunds. Host online events and support hybrid delivery of trainings and conferences when required, troubleshooting technical issues on the day.
  • Income, reporting and evaluation: Monitor and report on bookings, attendance, cancellations and income. Monitor participant satisfaction and take action where improvements are needed.
  • Marketing and engagement: Market events through [Employer hidden — sign up to reveal]’s weekly all-member update and other communication channels to reach beyond our membership. Respond to participant queries and ensure excellent customer experience.
  • Systems and administration: Maintain accurate records, contracts, schedules and evaluation data. Ensure compliance with GDPR and internal policies.

Person Specification

Essential

  • Experience managing training or professional development programmes
  • Strong organisational skills and confidence managing a busy schedule
  • Clear communication skills and ability to work with senior practitioners
  • Strong digital skills including ticket management, online event and CRM platforms
  • Strong numerical skills and experience using Excel
  • Ability and confidence to host or facilitate online trainings and events
  • Ability to work independently in a small charity team
  • Ability to handle competing deadlines and resolve issues efficiently

Desirable

  • Knowledge of immigration, asylum or nationality law
  • Experience in a charity, membership body or legal-sector environment
  • Experience commissioning or managing external tutors or contributors
  • Experience of using Salesforce, Eventbrite, Quickbooks, MS Teams

How to Apply

To apply, email all three of the following to [contact hidden]:

  1. ILPA Application Form
  2. ILPA Equalities Monitoring Form

Applications from individuals only – no agencies. Please do not use artificial intelligence in completing your application form. Please submit a completed [Employer hidden — sign up to reveal] application form and equalities monitoring form as a Word document or in another editable format. If an application is not submitted in this format, it will not be considered.

If you need the forms in an alternative format or require adjustments, contact [contact hidden].

Deadline: 23.59pm Sunday 17th May 2026

Interviews: Weeks commencing 25th May or 1st June

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