Team Leader – Mental Health

About Us

At [Employer hidden — sign up to reveal], we believe in fostering an inclusive environment where everyone feels valued. Our mission is to support and empower individuals in our community, providing tailored services that promote dignity, independence, and growth.

We are now seeking a committed and proactive Mental Health Team Leader to join our growing team in Sheffield, working within a supported accommodation that provides 24/7 care to individuals with complex mental health needs.

Role Overview

As Team Leader, you will supervise and support a team of Mental Health Recovery Workers to ensure high-quality service delivery for complex service users living in our 24 hour supported housing provision. You will play a key role in driving excellent standards of care and ensuring that all staff maintain accurate, up-to-date records.

Key Responsibilities

Leadership and Oversight

• Provide weekly supervision and daily oversight of Mental Health Recovery Workers.
• Ensure care delivery meets internal standards, CQC expectations, and best practices.
• Work closely with the Registered Service Manager to uphold the organisation’s aims and objectives.
• Lead by example, setting clear expectations for professionalism, accuracy, and reliability.

Team Performance and Standards

• Ensure all staff are upholding excellent standards of care and that all documentation and support notes are consistently up to date.
• Support staff in managing complex cases, safeguarding concerns, and behavioural incidents.
• Deliver on-the-job coaching and mentoring, ensuring all new staff are adequately inducted and shadowed.
• Cover staff absences as needed to ensure 24/7 continuity of care.

Support Delivery & Documentation

• Oversee the completion and regular review of support plans and risk assessments.
• Ensure all support provided is fully documented in accordance with internal policies and legal requirements.
• Monitor quality of notes, identifying and addressing any gaps in record-keeping.
• Write pen portraits with service users to shape personalised support.

Operational Duties

• Act as Office Duty on a rota basis, responding to enquiries and managing daily operations.
• Provide responsive and practical support to service users.
• Ensure smooth communication across the staff team and with management.

Multi-Agency Collaboration

• Liaise with external professionals and attend multi-agency meetings on behalf of the service.
• Make timely referrals and act as a key contact for external stakeholders.

What We’re Looking For

• Experience working with complex mental health needs in a supported housing or similar setting.
• Strong administrative skills and a commitment to keeping all records accurate and timely.
• Ability to uphold and model high standards of care and professionalism at all times.
• Understanding of safeguarding, risk management, and CQC compliance.
• A proactive, empathetic, and organised individual with strong leadership and communication skills.
• Experience in supervising or leading a team is essential.

Why Join GBCH?

• Inclusive benefits such as a health cash plan, pension scheme, and employee referral programme.
• A supportive and collaborative work environment with opportunities for professional development.
• The opportunity to contribute to meaningful change, supporting individuals on their recovery journey.

Apply Now

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