Senior Pensions Administrator
SKILLS
FULL DESCRIPTION
Senior Pensions Administrator
Join [Employer hidden — sign up to reveal] as a Senior Pensions Administrator within our Outsourcing line of business based out of our offices in Redhill, Leeds or Welwyn working hybrid. You will work within a team to provide a high quality service to our impressive portfolio of clients that include prestigious and market leading global companies. In the role of Senior Pensions Administrator, you will take on advanced calculations and administration of complex schemes (DB and/or DC) and play an active role in mentoring and checking the work of junior team colleagues.
The Role
- Accurately processes and manages complex pensions calculations and queries across a variety of different pension processes and case types such as Retirements, Transfers, Deaths.
- Checks and monitors work completed by junior colleagues, providing feedback and guidance.
- Acts as a point of escalation for technical issues, non-standard cases, and member complaints.
- Utilises previous knowledge of pension legislation/regulations as well as [Employer hidden — sign up to reveal] guidance.
- Supports the Team Leader in ensuring service level agreements are achieved.
- Coaches, supports, and mentors junior colleagues.
- Identifies areas for service improvement.
- Assists in complex and project-based work.
Qualifications
What you'll bring:
- Previous experience in occupational pension administration (DB experience essential).
- Knowledge of Pensions Legislation and Regulations.
- Experience with DB manual calculations.
- High level attention to detail.
- Ability to manage high volumes of work accurately.
- Excellent organisational and time management skills.
- Excellent interpersonal and communication skills, including Microsoft Excel and Word.
- Experience coaching less experienced colleagues.
- Experience in a hybrid/multi-site team is an advantage.
What we offer
Enjoy a benefits package including 25 days annual leave, private healthcare, life insurance, group income protection, defined contribution pension with up to 10% matched contributions, hybrid working, employee assistance programme, volunteer day, and optional perks like electric vehicle scheme, cycle-to-work, and more.
Equal Opportunity Employer
[Employer hidden — sign up to reveal] is committed to equal employment opportunity. If you need accommodations, email [Employer hidden — sign up to reveal].