Account Manager (Exeter)
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FULL DESCRIPTION
Account Manager (Exeter) at [Employer hidden — sign up to reveal] Ltd
[Employer hidden — sign up to reveal] Ltd, one of the UK's leading metal stockholders and processing suppliers, is seeking a motivated Account Manager for their Exeter office. This is a full-time, office-based role focused on managing accounts, developing new business, and driving sales growth.
The Role
We are looking for a commercially minded Account Manager (Internal Sales) to join our busy sales team in Exeter (EX5 1BA). This is a fast-paced, customer-focused role where you will manage accounts, develop new business and help drive sales growth. Office-based, 37½ hours per week, Monday to Friday.
Key Responsibilities
- Turning incoming enquiries into sales opportunities
- Building relationships with new and existing customers
- Proactively contacting customers to grow sales and identify opportunities
- Preparing accurate and timely quotations
- Managing and developing a portfolio of customer accounts
- Increasing customer spend, frequency and loyalty
- Keeping CRM systems accurate and up to date
- Working closely with colleagues to meet sales and margin targets
- Handling customer queries and resolving issues quickly
- Supporting credit control to ensure smooth payment processes
- Staying aware of market trends and sharing insights with customers
What We Are Looking For
- Experience in sales or account management (industrial, manufacturing or metals sectors preferred)
- Alternatively, operational experience within the steel industry with a desire to move into sales
- A strong commercial mindset and motivation to achieve targets
- Confidence working with numbers and data
- Excellent communication and relationship-building skills
- Strong organisation and attention to detail
- Confidence using IT systems, specifically CRM systems and Microsoft Office
- A consistent and stable work history
A full UK driving licence is useful, but not essential.
What You Will Get In Return
- Life assurance
- Contributory pension (5% employee contribution matched by the company)
- Retail and restaurant discount schemes
- Gym and health club discounts
- Holiday trading scheme
- Cycle to work scheme
- Medicash healthcare plan
- Employee assistance programme
- Financial wellbeing support
Due to the nature of our industry, we operate a safety-first culture. This includes drug and alcohol testing before employment and throughout your time with us; we have a zero-tolerance approach.
How to Apply
To apply please send a copy of your current CV to [Employer hidden — sign up to reveal]