Operations Manager (ICON)
🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Hartlepool
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Management & Operations
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion
SKILLS
Operational Leadership
COMAH Compliance
Plant Process Technology
SAP
Continuous Improvement
EHS Management
Process Safety
Team Management
FULL DESCRIPTION
Operations Manager ([Employer hidden — view at passion-project.co.uk])
Job Title: Operations Manager ([Employer hidden])
Reports to: Head Of Operations [Employer hidden]
Location: Hartlepool
Salary: £100,000 per annum
Type: Permanent
Purpose of Role
The overall purpose of the Operations Manger is to collaborate with the broader [Employer hidden — sign up to reveal] team, site teams and functions to ensure operations are undertaken safely and efficiently with a focus on delivering a clear improvement agenda.
Key Responsibilities
- Manages a programme of continuous improvements across the [Employer hidden — sign up to reveal] operations area, working with the Maintenance team and Asset Engineering Manager, to prioritise activities.
- Owns the Operational aspects of the Greatham Capacity Improvement Programme (GCIP) for [Employer hidden — sign up to reveal].
- Facilitate the recruitment and training of [Employer hidden — sign up to reveal] Process team, ensuring a pipeline of resource is in place to accommodate turnover with spare technicians always available.
- Collaborates with the HR team to ensure development plans and up to date training materials are in place for the process team to accommodate talent management and succession planning.
- Primary focal point for centralised support functions including Central engineering, Capital & Projects, for initial engagement on feasibility studies.
- Provides strategic input to S&OP, Raw Materials and Logistics Planning.
- Develop and implement a reporting system including KPIs, to clearly identify performance gaps and supports the Head of Operations in developing operations improvement plans.
- [Employer hidden — sign up to reveal] EHS procedures owner, ensuring the review cycle is managed by the shift teams.
- Custodian of EHS incidents, investigation & peer review standards. Ensuring consistency and driving improvement identified from incidents are implemented and embedded.
- Manages the [Employer hidden — sign up to reveal] elements of the site Process Safety triangle and owns the Process Safety Improvement programme.
- Develop a communication strategy to ensure the [Employer hidden — sign up to reveal] Process Team, including shifts, are updated on a regular basis regarding business performance and position.
- Cost and performance monitoring of operations support contracts.
- Lead and influence a positive values-based culture that drives high performance.
Requirements
- 10+ years experience of operational leadership on Upper Tier COMAH assets.
- A formal qualification in Chemistry, Engineering or Manufacturing would be beneficial.
- Can look at the big picture (production vs costs) undertake appropriate analysis and take effective actions.
- Thorough knowledge of the plant process technology.
- Well-developed IT skills, including SAP, Excel.
- A confident leader who is able to engage, lead others and communicate effectively at all levels both internally and externally.
- Excellent organisation and time management skills to include prioritisation, scheduling and optimising of work force skills and resources.
- Ability to manage and work in a collaborative multidisciplinary team environment.
- Highly organised, with the ability to motivate others to ensure deadlines are met.
- A concern for high standards and compliance.
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