Sales Development Representative (SDR) - EMEA
SKILLS
FULL DESCRIPTION
Sales Development Representative (SDR) - EMEA
At [Employer hidden — sign up to reveal], we’re reshaping how the world’s leading brands manage the post-purchase experience. Our Post-Purchase Customer Experience platform helps companies like John Lewis, H&M, Farfetch, New Look, Hotel Chocolat, and others turn operational complexity into powerful customer moments. As we scale across EMEA, we’re looking for driven, curious, and customer-obsessed people to join our journey.
- Location: London Office & UK remote
- Work type: Hybrid
- Department: Sales & Business Development
- Experience: 1–2 years in B2B SaaS sales development
The Role
As a Sales Development Representative (SDR), you’ll be on the front lines of our EMEA growth engine, identifying, engaging, and qualifying potential customers for our sales team. You’ll be a key driver of new pipeline by crafting highly personalised outreach, sparking meaningful conversations, and uncovering business pain we can solve. This is an opportunity to be part of a high-performance team, learn from experienced SaaS sales leaders, and grow your career in a fast-paced, international scale-up environment.
What you’ll do
- Prospect into target accounts using a combination of email, cold calls, video, and social selling (LinkedIn)
- Own the early-stage sales funnel: research, outreach, qualification, and handoff
- Engage C-level and senior stakeholders across Ecommerce, CX, Operations, Logistics, and IT
- Identify pain points and spark curiosity by communicating clear, relevant value
- Collaborate with Sales and Marketing teams on messaging and campaigns
- Maintain accurate records in Salesforce
- Consistently meet or exceed monthly KPIs
What we’re looking for
- 1–2 years in a B2B SaaS sales development or lead generation role
- High energy, resilience, and drive
- Comfortable picking up the phone, sending video, or dropping a voice note
- Strong communication skills tailored to different personas
- Curious and commercially minded
- Experience using Salesforce, LinkedIn Sales Navigator, and modern sales tools
- Based in London
- Expected to attend conferences and office offsites
Bonus Points
- Experience in Retail, Ecommerce, or MarTech
- Technical mindset or interest in digital transformation
- Experience in a fast-paced startup or scale-up
What we offer
- Be part of a fast-growing SaaS company backed by strong investors and global brands
- Learn from a world-class sales team
- Competitive compensation and commission structure
- Remote-first culture with flexible work environment
- Collaborative, inclusive, and ambitious culture
Perks & Benefits
- Room for own ideas and space to try, fail and learn
- Comprehensive 30-60-90 day onboarding plan
- Equipped with latest MacBook or PC; co-working space covered
- Career development programs, mentorship, online language courses
- Free meditation and coaching via TELUS.health
- Regular company retreats and events
- Diverse international team of over 25 nationalities
About [Employer hidden — sign up to reveal]
[Employer hidden — sign up to reveal]’s platform unifies every touchpoint from customer conversion, order tracking, delivery, returns, and engagement into one seamless ecosystem. It monitors over six million shipments per day across 175+ countries, used by 1000+ brands. Shipping data from 350+ carriers. 150+ employees globally.
Equal Opportunities
[Employer hidden — sign up to reveal] is an Equal Opportunities Employer. We celebrate diversity and do not accept discrimination. Qualified applicants receive consideration without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, disability status or other lived experience.
Come be part of our growth – contribute your ideas and share in our success.