The Benefits

• Competitive salary of £29,000 - £30,500 p.a., plus annual bonus potential of £2-10k p.a.
• Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts.
• Retail Trust Membership: Counselling, wellbeing, and financial support.
• Colleague Discounts: Treats at 800+ retailers, plus 30% off [Employer hidden — sign up to reveal] products and pet services.
• Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support.
• Workplace Pension: Legal & General scheme (EE 3%, ER 5%).
• Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options.
• Enhanced Family Leave: Maternity and paternity packages above statutory levels.
• Recognition & Rewards: Top Dog Award with extra day off and perks.
• Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership.
• Learning & Development: Ongoing training for career growth.

The Role – Store Manager

• Reporting to your Regional Manager you will lead by example creating an excellent culture and working environment for your team, demonstrating our values.
• Full responsibility for all aspects of running a successful store, managing KPIs around people, store standards, customer service and financial performance.
• Ensure highest standards of pet care and welfare, promoting responsible pet ownership.
• Exceptional customer service by providing a great shopping experience and displaying strong pet and product knowledge.
• Responsible for recruiting, motivating, training and developing your team, helping promote [Employer hidden — sign up to reveal] as an employer of choice.
• Ensuring clear communication of key business updates and individual and team objectives.

The Skills

• A passion for pets and people! Delighting customers by ensuring an unrivalled shopping experience.
• Previous retail store management experience with a hands-on approach to managing the business daily.
• Sound decision maker, able to communicate objectives effectively and build high performing teams.
• Proven track record in developing business performance and exceeding KPIs, with high store standards including health & safety and legal compliance.
• Commercially aware, able to manage P&L and have a proactive approach.
• Own transport with a UK driving licence required for occasional out-of-hours store support or cover in other stores.
• Full time, permanent - 40 hours per week, 5 days out of 7.

About [Employer hidden — sign up to reveal]

[Employer hidden — sign up to reveal] are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise. Previous winners of the Retail Week award for ‘Best Retailer’, and listed in the Sunday Times ‘Best Places to Work’. Accredited age inclusive employer and Pet Sustainability Coalition member.

How to Apply

If you're keen to develop your career in retail management, click the 'apply' button or use the Quick Apply link on the [Employer hidden — sign up to reveal] careers page.