Deputy Manager

🔒 Confidential Employer

Posted 7 May 2026

LOCATION

Lurgan

TYPE

Full-time

LEVEL

Mid-Senior level

SALARY

£30,000 / year

SKILLS

Retail Management Team Leadership Customer Service Stock Management Pet Care Knowledge Health & Safety Compliance KPI Management Communication

FULL DESCRIPTION

Deputy Manager

Deputy Manager – [Employer hidden — sign up to reveal] - Lurgan. Salary £28,500 - £30,000 p.a. + bonus potential of £1-5k p.a. Supporting the Store Manager in daily operations, team management, store standards, stock management and delivering excellent customer service.

About the Role

Support the Store Manager day-to-day and take full responsibility for all aspects of running a successful store in their absence. Managing people, financial performance, store standards, customer service.
Lead by example creating an excellent culture and working environment for your team, demonstrating our values of being: Genuine, Wise, Eager, Focused, Together.
Ensuring you and your team are delivering exceptional customer service by providing a great shopping experience for customers and displaying strong pet and product knowledge (training given).
Delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership.

Skills & Experience

A passion for pets and people! Delighting your customers by ensuring an unrivalled shopping experience.
Previous retail management experience, where you have deputized for the Store Manager and taken a hands-on approach to managing the business daily.
A team player, able to communicate effectively and build high performing and highly engaged teams.
Proven track record in developing business performance and exceeding KPIs, whilst delivering highest levels of store standards including health & safety and legal compliance.
Commercially aware with proactive approach, great planning and organisation skills.
As part of store management team, may occasionally need to get to store out of hours or help cover other stores in region – own transport with UK driving licence required.
Full time, permanent position - 40 hours per week working 5 days out of 7.

Benefits

Competitive salary of £28,500 - £30,000 p.a., plus annual bonus potential of £1-5k p.a.
Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts.
Retail Trust Membership: Counselling, wellbeing, and financial support.
Colleague Discounts: Treats at 800+ retailers, plus 30% off [Employer hidden — sign up to reveal] products and pet services.
Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support.
Workplace Pension: Legal & General scheme (EE 3%, ER 5%).
Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options.
Enhanced Family Leave: Maternity and paternity packages above statutory levels.
Recognition & Rewards: Top Dog Award with extra day off and perks.
Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership.
Learning & Development: Ongoing training for career growth.

About [Employer hidden — sign up to reveal]

[Employer hidden — sign up to reveal] are an award-winning UK pet retailer with over 100 stores and over 70 years of pet expertise. Winners of the Retail Week award for ‘Best Retailer 2024’ (under £250m t/o), and listed in the Sunday Times ‘Best Places to Work’. Accredited by RestLess as an age inclusive employer and by the Pet Sustainability Coalition.

How to Apply

If you're keen to develop your career in retail management and benefit from future progression as we continue to grow, click the 'apply' button today and join our pack as a [Employer hidden — sign up to reveal] Deputy Manager!