Solutions Engineer, Europe
SKILLS
FULL DESCRIPTION
Solutions Engineer, Europe
[Employer hidden — sign up to reveal] is seeking a Solutions Engineer to join the GTM department in London. This is a full-time, hybrid role.
Location
London
Employment Type
Full time
Location Type
Hybrid
Overview
At [Employer hidden — sign up to reveal], we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, [Employer hidden — sign up to reveal] has become the platform of choice for more than 25,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America and Europe, and we’re continuing to grow internationally.
As a Solutions Engineer at [Employer hidden — sign up to reveal], you will be the technical guide across the customer lifecycle, from evaluation and close through onboarding and expansion. Partnering most closely with Sales, you will drive revenue by leading technical discovery, demos, proof-of-concepts, and solution design for prospects and existing customers. You will stay engaged through onboarding to ensure technical continuity, and provide clear handoffs to Customer Success that capture context, decisions, risks, and next steps. You will also codify repeatable patterns through demo environments, migration and integration playbooks, and enablement for new sales hires.
Location & work mode
This role is anchored to our London hub. We’re looking for someone who can work from our London office in Shoreditch 2–3 days per week, with flexibility around scheduling, as this role will be closely connected to in-person collaboration with our growing sales presence in the region.
What You’ll Do
- Act as the customer’s technical advisor across the lifecycle, partnering with Sales and Customer Success to ensure continuity from evaluation through onboarding and expansion, with a primary focus on pre-sales revenue impact.
- Lead technical discovery and architecture for strategic prospects and existing customers; translate customer workflows into [Employer hidden — sign up to reveal] configuration, data model, permissions, and integration patterns.
- Run pre-sales technical evaluations end-to-end: deliver tailored deep-dive demos, proof-of-concepts, security and architecture reviews, and integration workshops that remove deal risk and accelerate time to close.
- Design and execute migrations and implementation plans that set customers up for long-term success; provide clear handoffs to post-sale teams (context, decisions, risks, and next steps).
- Build and maintain realistic, scalable demo environments and reference configurations that mirror enterprise workflows and enable Sales to tell a credible, repeatable story.
- Codify lifecycle playbooks and enablement: create technical training for sales and post-sale teams, curate exemplars, and continuously improve the technical sales motion.
What We’re Looking For
- 5+ years in a Solutions Engineering, Pre-Sales, or similar role at a high-growth SaaS company, with experience supporting enterprise-scale deals.
- Strong hands-on experience with OAuth2 and GraphQL, data migrations, and product integrations.
- Excellent communication skills—able to present complex technical concepts clearly to both engineers and executives.
- Experience with Github and git; [Employer hidden — sign up to reveal] and/or Jira strongly preferred.
- Proven ability to build realistic, scalable demo environments and troubleshoot production issues.
- CS degree or engineering background strongly preferred.
- Collaborative mindset with experience partnering across Sales, Product, and Customer Success teams.
- Comfort with SQL and scripting (e.g., Python or JavaScript).
What we offer
- Competitive salary and equity
- Employee-friendly equity terms
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
Learn how we think and work
- How we work: Designing remote work at [Employer hidden]
- Our hiring process: How we hire at [Employer hidden]
- A story about our mission: Read Me
- A video series: Conversations on Quality
- Karri’s Every interview: Most SaaS Companies Got AI Wrong. [Employer hidden] Waited.
- Read about our recent Series C Fundraise and Giving our team liquidity
- Building our teams: Why and how we do work trials at [Employer hidden]
[Employer hidden — sign up to reveal] is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.