Product Analyst

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Remote
TYPE
Contract
LEVEL
Mid-Senior level
CATEGORY
Technology
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Gap Analysis Requirements Definition User Story Creation Stakeholder Collaboration Acceptance Testing Data-Driven Mindset Cohort Prioritization CPaaS Platform Knowledge

FULL DESCRIPTION

Product Analyst

Job Title: Product Analyst - CPaaS / Platform Migration
Contract: 6 months (Extension Possible)
Rate: £300-£350 per day (Outside IR35)
Location: Fully Remote (UK based)

We're looking for an experienced Product Analyst to support a high-impact platform migration programme, focused on increasing customer upgrade volumes from a legacy CPaaS platform to a new Connect platform.

Key Responsibilities

  • Gap Analysis: Perform detailed comparisons between existing CPaaS functionality and the new Connect platform to identify feature gaps preventing customer migration.
  • Cohort Prioritisation: Analyse customer and usage data to determine which missing features are blocking the largest customer cohorts, enabling prioritisation of high-impact development.
  • Requirements Definition: Translate the needs of the Upgrades team into clear, actionable technical user stories for engineering teams.
  • Stakeholder Collaboration: Work closely with Product, Engineering, and Upgrades teams to align delivery with migration targets.
  • Acceptance Testing: Validate that newly released features work as required for legacy data types and meet the criteria needed to migrate existing customers safely.

Experience Required

  • Proven experience as a Product Analyst (or similar) in a SaaS, CPaaS, or platform-based environment
  • Strong background in gap analysis, requirements definition, and user story creation
  • Experience working closely with engineering teams in agile environments
  • Data-driven mindset with the ability to prioritise work based on customer and commercial impact
  • Comfortable validating and acceptance testing complex platform features

Apply

Apply online via the form on the page or contact [contact hidden].

Sign up free — access 45,000+ UK sponsor-licensed jobs