Legal Operations Manager
🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Remote
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Legal
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion
SKILLS
Legal Operations
Process Improvement
Legal Technology
Project Management
Data Management
Stakeholder Management
Agresso
iManage
FULL DESCRIPTION
Legal Operations Manager
[Employer hidden — sign up to reveal] Systems · Legal · UK (remote) · Fully Remote · Full-time
Key Responsibilities
- Onboarding & Offboarding: Coordinate onboarding and offboarding of Legal team members alongside the Senior Executive Legal Assistant, including systems and process training.
- Legal Operations & Process Improvement: Review and optimise legal processes, embedding clear ways of working and ensuring compliance with agreed playbooks and manuals.
- Legal Tech & AI Enablement: Oversee the adoption and optimisation of legal technology and AI tools, working with suppliers and internal teams to ensure effective integration.
- Communications: Draft clear updates from the Legal team to stakeholders, covering process changes, policy updates and key initiatives.
- Invoice & PO Management: Manage legal invoicing queries, monitor compliance with billing guidelines, and liaise with Finance and external law firms.
- Knowledge Management & Training: Maintain legal knowledge hubs, templates, playbooks and matter management data. Support the delivery of training on legal processes and tools.
- Project Management: Support and coordinate legal operations projects aligned to priorities set by the Group General Counsel.
About You
- Highly organised, detail‑focused and comfortable managing multiple priorities
- Proactive, pragmatic and solution‑oriented
- Strong communicator, confident working with senior stakeholders
- Tech‑savvy, with experience using systems such as Agresso, Sage, and iManage
- Collaborative and able to work effectively with Legal, Finance, IT and external law firms
- Strong planning, prioritisation and delivery skills
Skills & Experience
- Experience in senior operations roles, ideally within a legal or professional services environment
- Strong capability in data management, MI reporting and business intelligence tools
- Experience with legal case management / intake systems and data governance
- Proven experience delivering or influencing cross‑functional operational projects
- Good understanding of cybersecurity and data security principles relevant to system access and data management
What we offer
- 25 days annual leave plus bank holidays
- Hybrid working
- Contributory Pension Scheme - 5% personal contribution & 3% Company contribution
- Private Medical Insurance (T&C's apply)
- Season Ticket Loan (T&C's apply)
- Eye Care Vouchers
- Training & Development opportunities (T&C's apply)
- Staff Discount Scheme
- Employee Assistance Programme
- Refer a Friend Scheme for staff members (T&C's apply)
- Tuition Support
[Employer hidden — sign up to reveal] Systems is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
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