About the Role

ID: 1750 Outcome and Impact Administrator
Service: The Bridge Young Carers Service & Young Carers Darlington
Salary: £24,449 FTE per annum (£19,559.20 per annum, pro rata)
Location: Bishop Auckland, County Durham, DL14
Hours: 29.6 hours per week (part-time)
Contract type: Temporary – 12 months

At [Employer hidden — sign up to reveal] we support people through change, challenge or crisis. We protect children, support young people and adults and offer direct, practical help to families and communities. [Employer hidden — sign up to reveal] deliver the Young Carers services in County Durham and Darlington. We are looking for an enthusiastic, self-motivated and efficient Administrator to provide administrative support to [Employer hidden — sign up to reveal] across County Durham & Darlington, with responsibilities for outcome and impact monitoring systems.

Main Responsibilities

• Processing referrals – supporting triage process and contact with families
• Providing data for quarterly monitoring reports to demonstrate impact of service
• Management of Carers Breaks and Opportunities within the service – compiling records & purchasing breaks
• Management of office functions including finance and health and safety
• Being a positive and welcoming presence in the office and when communicating with families

Main Requirements

• NVQ Level 3 Business Administration (or equivalent)
• Excellent knowledge of office systems and procedures
• Be confident in the use of Windows and Microsoft packages and be efficient in both navigating, inputting and reporting data base information
• Organisational and time management skills
• Appointments are subject to [Employer hidden — sign up to reveal] receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced level of check

Benefits

• Annual paid leave entitlement commencing at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
• Up to 6% matched-pension contributions
• Flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
• Enhanced paid sick leave and paid family leave provisions
• Eye care and winter flu jabs vouchers
• Cycle to work scheme
• Investing in your professional development with ongoing quality training and career development opportunities

How to Apply

Click the ‘Apply’ link below and fill out our digital application form.
Closing Date: Wednesday 17th June 2026 at 23:59
Interviews are scheduled to take place on Wednesday 6th May 2026 in Bishop Auckland.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: [contact hidden]

[Employer hidden — sign up to reveal] is committed to Equality, Diversity & Inclusion. We welcome applications from all sections of the community.