Director of Isle of Man Services & Quality, Performance and Safeguarding

About the Role

The Director’s primary function is to provide strategic, operational and professional leadership across [Employer hidden — sign up to reveal]’s services on the Isle of Man (children’s residential homes, secure accommodation, short-stay homes, wraparound and edge of care services, semi independent accommodation, aftercare services, family support and Family Time) - ensuring consistently high-quality, safe, trauma informed practice and provision that meets statutory requirements and best practice standards.

The Director will be the organisational lead for quality assurance, performance and safeguarding, responsible for designing, implementing and assuring robust governance, oversight, and continuous improvement frameworks. They will collaborate closely with Manx Care, Commissioners, partners, multi agency safeguarding arrangements, and internal teams to deliver exceptional outcomes for looked after children, care leavers and families - modelling the organisation’s values; people focus, can do, excellence and mutual respect.

Main Responsibilities

• Provide executive leadership for Residential, Wraparound, Edge of Care, Leaving and Aftercare services, Family Support and Family Time on the Isle of Man ensuring alignment with organisational strategy and contract specifications.
• Develop high-quality, trauma informed, therapeutic approaches across all services, ensuring models reflect emerging research, innovation, and best practice.
• Serve as the strategic lead for safeguarding, ensuring compliance with organisational safeguarding procedures and statutory requirements.
• Establish, monitor and report on Quality Assurance frameworks, including audits, inspections, risk management, incident reporting, and service performance.
• Ensure all residential services, including secure accommodation, operate in accordance with the Children and Young Persons Act and relevant inspection and regulatory frameworks.
• Advise senior leaders and governors/trustees on matters relating to Residential, Wraparound, Edge of Care, Leaving and Aftercare, Family Support and Family Time provision on the Isle of Man and quality assurance, performance and safeguarding across [Employer hidden — sign up to reveal].
• Direct line management of two Deputy Directors and overseeing budgets to ensure efficient, cost-effective service delivery. Championing the sharing of learning, the development of staff and volunteers and best practice across services to support continuous improvement and innovation.
• Strategic and accountable leadership, leading the Directorate by motivating and galvanizing the team to achieve the highest quality services maximising outcomes for the children and families we support.
• Be part of the Executive Group of Directors and the Chief Executive, influencing organisational development and decision-making, resource allocation and future strategy.

Main Requirements

• Passionate about social justice, improving life chances and supporting children, young people and adults on the Isle of Man.
• Passionate about leading quality, performance and safeguarding across an entire organisation, and being part of a high-performing executive team leading an exciting and fast-paced charity.
• Extensive senior leadership experience in children’s social care with significant leadership experience in regulated environments.
• Proven responsibility for safeguarding, statutory compliance, quality assurance and regulatory engagement.
• Proven experience working with vulnerable children, young people, and complex families, including trauma-informed practice.
• Highly robust, able to prioritise multiple workflows and issues and a fantastic and inclusive leader that can inspire their Directorate, peers and other senior leaders across [Employer hidden — sign up to reveal].
• Present on the Isle of Man for a minimum of three days/30 hours a week and to attend Executive Group meetings in London once a month.
• Appointments are subject to satisfactory Safer Recruitment checks and [Employer hidden — sign up to reveal] receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced and children’s barred list.

Benefits

• Annual paid leave entitlement of 30 working days plus bank holidays
• Up to 6% matched-pension contributions
• Flexible working arrangements with the right to make flexible working requests from day one of employment
• Enhanced paid sick leave and paid family leave provisions
• Eye care, winter flu jabs vouchers and cycle to work scheme
• Professional development with ongoing quality training and career development opportunities

Closing date: Thursday 21st May at 23:59. Interviews and assessment - week commencing 1st or 8th June via Microsoft Teams.

If you would like to discuss the selection process or the potential for flexible working, please email: [contact hidden]

[Employer hidden — sign up to reveal] is committed to Equality, Diversity & Inclusion. We welcome applications from all sections of the community.