Senior Salesforce Systems Manager

About the Job

Job Reference: 1319
Function: Central Functions
Service: Systems
Location: Home-based. We typically meet at our Head Office in London once per month. Occasional visits to other [Employer hidden — sign up to reveal] sites across England will be required.
Hours: Full-time or Part-time options (based 37 hours per week FTE). We offer flexible working arrangements.
Contract: Permanent

[Employer hidden — sign up to reveal] & the Role’s Impact:
At [Employer hidden — sign up to reveal], we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We are recruiting for a Senior Salesforce Systems Manager to join our small but highly effective Systems team. Together, we lead the support and development of [Employer hidden — sign up to reveal]’s Salesforce-based systems to support diverse and high quality services.

Main Responsibilities

• Drive the successful adoption of In-Form and other Salesforce-based systems by proactive communication, training and development.
• Provide support and training across our Salesforce-based systems – In-Form and CRM (550 users across 80 services).
• Optimise the benefit that systems can provide to the organisation by delivering a plan of improvements and developments.

Candidate Profile

You are a team player who loves to find and adopt creative solutions to solve problems with your users. You will have expertise and experience in Salesforce in the areas of administration, process automation, in-depth declarative development, training and end-user support. You will also be able to define and develop new business systems and manage complex projects. You are highly numerate and a master in Excel.

Benefits

• An annual paid leave of 30 working days plus bank holidays
• Up to 6% matched-pension contributions
• Flexible working arrangements and new starters have the right to make flexible working requests from day one
• Enhanced paid sick leave and paid family leave provisions
• Eye care and winter flu jabs vouchers
• Cycle to work scheme
• Investing in your professional development with ongoing quality training and career development opportunities

How to Apply

Download the Application Form linked to the [Employer hidden — sign up to reveal] job advert. Closing Date: 10th November at 11:59pm. Interviews are scheduled to take place from 18th November 2024 virtually. [Employer hidden — sign up to reveal] is committed to Equality, Diversity & Inclusion.