Assistant Shop Manager

About the Role

As our Assistant Shop Manager you will be given various shifts – which will change week to week and will include weekends (when rostered on) between 5:30am and 5pm – any 5 days from 7. Please only apply if you can commit to this. To be considered for this role you should have previous supervisory or management experience.

Who We Are

[Employer hidden — sign up to reveal] have a proud history serving local communities for over 70 years. We use traditional baking methods to produce the finest, freshest, mouthwatering products which we only sell in our own Bakery Shops. Our Purpose is to provide our customers with moments of joy which we achieve by demonstrating our 4 values of Customer Focus, Respect, Continuous Improvement & Sustainability.

Benefits

• Our Colleague discount Scheme, offering you up to 50% off products sold in our shops.
• A complimentary filled roll and hot drink to have during your break when working.
• Retail discount scheme allowing you and your immediate family to save money on the cost-of-living expenses.

For a full list of benefits please go to [Employer hidden — sign up to reveal] website.

Key Responsibilities

• Ensure consistent excellent customer service within your shop.
• Assist the shop manager with all operational standards.
• Assist the shop manager in accurate scheduling (colleague rotas) of the shop.
• Assist all new colleagues ensuring that they are fully supported with their induction and training.
• Ensure compliance with food hygiene, legal diligence and health and safety, within your shop.
• Maintain excellent standards within the shop.
• Ensure compliance with company cash and security processes.
• Ensure the quality of our products is maintained throughout the day.
• Encourage the development of your team.
• Managing colleagues in a fast paced, customer service environment.
• Remaining “hands-on” serving, bake off, making filled rolls, hot drinks etc.

Skills & Experience Required

• Previous retail experience in a supervisory role, particularly within the food to go industry would be ideal.
• Confident and enthusiastic
• Experience of delivering on KPIs and profitability.
• Experience of managing stock.

Equal Opportunities

At [Employer hidden — sign up to reveal], we understand that our success hinges on the strength of our colleagues. That's why we're dedicated to cultivating an environment where every individual is valued, respected, and empowered. We are committed to the fair treatment of colleagues, potential colleagues and our customers regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental health or offending background.

Contact

If you have any questions, please contact [Employer hidden — sign up to reveal].