Service Engineer

The Vacancy

We are looking for a skilled engineer to join our team in Alnwick. As a Service Engineer with [Employer hidden — sign up to reveal] you will visit a variety of customer sites throughout the area to carry out maintenance, repairs and services on our customers machines to a high standard.

This is a fantastic opportunity to utilise and develop your engineering skills in a varied and interesting role.

Salary: Competitive hourly rate plus overtime and bonus

Who are we?

The [Employer hidden — sign up to reveal] Group is made up of [Employer hidden — sign up to reveal], Scot Agri and Stewart Plant Sales. [Employer hidden — sign up to reveal] has been supplying and servicing JCB machinery throughout Scotland and the North of England for over 60 years. We sold our first machine in 1956 and have grown into a highly specialised machinery distribution company operating through a network of 14 depots from Huntly in the North East of Scotland to Carnforth in Lancashire. [Employer hidden — sign up to reveal] is the largest JCB distributor in the UK and we pride ourselves on providing our customers with world class service.

Key duties and responsibilities:

• Repairing and maintaining machines on customers sites as required to ensure conformance with manufacturer’s specification
• Attending breakdowns and fault finding on machines
• Accurately completing all relevant paperwork daily
• Submitting daily timesheets and job cards
• Accurately ordering your parts and working closely with the parts department
• Working closely with the service supervisor
• Helping to train and mentor apprentice engineers
• Carrying out inspections and repairs of machines at our depot as required - in conformance with manufacturer’s specification and any regulations affecting their use
• Ensuring that there is no deficiency or defect likely to affect the safe working of a machine – and notifying appropriate manager of any defective or unsafe equipment

The ideal candidate will have:

• Relevant qualifications e.g. City and Guild, NVQ or SVQ in Construction Plant / HGV / Light Vehicle etc (essential)
• Experience in construction plant, diesel engines, electrics, hydraulics, transmissions, and fault finding using electronic diagnostic equipment
• The ability to prioritise tasks and work well in a busy environment
• Great customer service skills and the ability to build rapport with our customers
• Good IT skills
• A flexible and positive outlook with an outgoing approach to work

In return you will receive:

• Competitive salary reviewed yearly
• 39-hour basic working week and competitive overtime rates
• The opportunity to earn £1 more p/hour through our appraisal program
• Average holiday pay to reflect overtime worked
• 30 days annual leave, increasing with length of service up to a total of 35 days
• The option to buy/sell up to 5 days annual leave per year
• Company van which can be used for private use in line with HMRC guidance
• Laptop, phone, uniform and overalls
• Health and wellbeing plan - cashback for dentist, opticians, physio and more
• Employee Assistance Programme - free counselling and legal advice
• Access to high street discounts and savings through Perks
• Contributory pension scheme
• Life assurance of three times your annual salary
• Employee referral programme
• JCB and in-house training

The Company

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

The Benefits

• A competitive salary, reviewed yearly
• Contributory pension scheme
• Life assurance of three times your salary
• 30 days annual leave, increasing with length of service
• JCB and in-house training
• Healthcare cash plan
• Employee assistance programme
• Free onsite parking