Receptionist

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Bath
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Hospitality & Catering
This role is not offered with visa sponsorship, though the employer is a licensed UK sponsor

SKILLS

Customer Service Communication Attention to Detail Teamwork Hospitality Guest Relations Problem Solving Time Management

FULL DESCRIPTION

Receptionist

[Employer hidden — sign up to reveal], Hetling Pump Room, Hot Bath Street, Bath, Somerset, BA1 1SJ

Salary: £12.71 per hour | Contract: Permanent, Full-Time | Hours: 37.5 average per week (08:30 - 21:30 including weekends)

Closing Date: 07/06/2026

The Role of a Receptionist at [Employer hidden]

Our receptionists are attentive, welcoming and are often the first person a guest meets when they visit the [Employer hidden — sign up to reveal]. The Receptionist is responsible for guest arrival and departure experience, ensuring our visitors have all the information they need to enjoy their spa experience.

About [Employer hidden]

[Employer hidden — sign up to reveal] is an award-winning day spa located in the heart of the world heritage city of Bath. Here, you can bathe in natural thermal waters, just as the Celts and Romans did over 2,000 years ago. Our facilities include a spectacular open-air Rooftop Pool, the indoor Minerva Bath, a new multi-sensory Wellness Suite, and the historic Cross Bath.

Our Culture

At [Employer hidden — sign up to reveal], we are dedicated to providing a rejuvenating experience for our guests. Our team values care, attention to detail, and a passion for wellness. We foster a culture of teamwork, respect, and excellence, ensuring that every guest feels relaxed and revitalized.

Join Our Team and Enjoy These Amazing Benefits!

  • Guest Experience: Enjoy [Employer hidden — sign up to reveal] with three guests up to 12 times a year.
  • Incentive Payments: Earn additional payments for exceptional service.
  • Referral Bonus: Earn a £500 referral fee.
  • Generous Holiday Allowance: Start with 5.6 weeks, increasing with service.
  • Recognition Programs: Celebrate positive contributions.
  • Career Investment: Hospitality Apprentice programs and progression plans.
  • Learning and Development: Digital Learning platform and courses.
  • Financial Wellbeing: Lifestyle savings and discounts from over 1,200 retailers.
  • Health and Wellbeing: Interactive health platform and Employee Assistance Program.
  • Healthcare Package: Health Care cash plan with 24-hour GP access.
  • Future Planning: Pension scheme.

About YTL Hotels & Spa

YTL Hotels is a renowned hospitality brand committed to creating unique and memorable experiences for guests around the world. With a diverse portfolio of luxury hotels, resorts, and bespoke properties, [Employer hidden — sign up to reveal] offers unparalleled service.

Our Philosophy: At [Employer hidden — sign up to reveal], our brand promise of 'Treasured Places, Treasured Moments' reflects our dedication to providing guests with unforgettable experiences.

Only those eligible to work in the UK will be considered for the above position.

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